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LHH · Falls Church, Virginia
Falls Church, VA (100% Onsite)
$21–$24/hour
Ongoing Temporary Opportunity | 3 Months | Immediate Start
LHH is partnering with a well-established client in Falls Church, VA to identify a
Customer Experience Specialist
to join their customer-focused team. This is a great opportunity for someone who enjoys building relationships, solving problems, and providing a high level of service in a fast-paced, professional environment.
In this role, you’ll serve as a key point of contact for assigned client accounts, helping ensure questions and concerns are addressed efficiently and professionally. You’ll also partner closely with internal teams and Customer Success Managers to support client needs and create a positive overall experience.
Why You’ll Love This Opportunity
Immediate start available
Collaborative and professional work environment
Potential for long-term opportunity and career growth
Competitive pay of
$21–$24/hour
100% onsite in Falls Church, VA
Background check required
Drug screening required
Employment verification required
Key
Serve as the primary point of contact for assigned client accounts
Respond to client questions, concerns, and requests in a timely and professional manner
Partner with internal teams to address client needs and provide effective solutions
Track client concerns and requests while ensuring appropriate and timely follow-up
Support Customer Success Managers in maintaining positive, long-term client relationships
Identify opportunities to enhance service and improve overall client satisfaction
High school diploma or equivalent required
Strong computer skills with the ability to quickly learn new software and CRM systems
Strong written and verbal communication abilities
Ability to think critically and adjust to changing priorities
Reliable, professional, and team-oriented approach
Previous experience in commercial real estate or property management is a plus, but not required
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
Details
| Company | LHH |
| Location | Falls Church, Virginia |
| Type | FULL TIME |
| Niche | Full-time |