Supply Chain Operations Coordinator

COSCO SHIPPING (North America) Inc. · Secaucus

FULL TIME

Job Description

We are seeking a detail-oriented and proactive professional to join our Supply Chain Operations Control Tower team.

Serve as the primary point of contact for operational escalations related to supply chain services

Coordinate across dispatch, sales, pricing teams, and customers to resolve service issues efficiently

Capacity constraints

Service disruptions

Appointment and delivery delays

Rate discrepancies and billing concerns

Partner closely with the Pricing team to evaluate alternatives and support solution development

Ensure clear, timely, and professional communication with all stakeholders

Monitor escalations through to resolution, maintaining accurate documentation and tracking

Bachelor’s degree in Supply Chain Management or a related field

3–5 years of experience in logistics, drayage, trucking, or supply chain operations

Strong understanding of drayage operations, carrier networks, and port/rail processes

Comprehensive health coverage – medical, dental, and vision

Flexible Spending Accounts (FSA) – for healthcare and dependent care expenses

401(k) retirement plan – with a 100% company match up to 6%

Generous Paid Time Off (PTO)

Company-paid life insurance – with optional additional coverage

Fully covered short-term and long-term disability insurance

Employee Assistance Program (EAP) – confidential personal and work-life support

Company	COSCO SHIPPING (North America) Inc.
Location	Secaucus
Type	FULL TIME
Niche	Full-time