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Paramount · Cedar Falls, Iowa
Collections Representative
Schedule:
Monday – Friday |
7:00 AM – 5:00 PM CST
Onsite – Cedar Falls, Iowa
Pay:
Starts at $14hr
If you are
confident on the phone, motivated by performance pay, and comfortable having direct conversations , this role offers the opportunity to build strong earnings in a fast-paced call center environment. This is a
high-volume collections role
where you will speak with consumers about outstanding balances and work toward payment solutions.
What the Job Really Looks Like
We want candidates to clearly understand the role so they can succeed.
In this position you will:
Make
primarily outbound calls
to consumers regarding past-due accounts
Handle
inbound calls that result from previous outreach
Average
up to 200 calls per day
Follow
structured scripts and compliance guidelines
Discuss
payment options or account resolutions
Navigate
multiple computer systems during calls
You will often speak with individuals who may be
frustrated or upset about their accounts , so maintaining professionalism and confidence is key.
Compensation
$14/hour starting pay
Increase to
$15/hour after tenure milestone
performance-based incentives
Top performers increase their earnings through performance incentives as they build experience in the role.
Daily contests and team recognition opportunities
Training & Support
All new hires complete a
3-week paid training program
designed to prepare you for success.
Classroom instruction
Compliance and script training
Call shadowing and listening
Guided call practice
Money motivated
Confident speaking with people on the phone
Able to
handle difficult conversations without taking it personally
Comfortable following
structured scripts
Detail-oriented and focused
Reliable with strong attendance
Basic
High school diploma or equivalent
Ability to navigate
multiple systems across dual monitors
Ability to work at a desk and on the phone for a full shift
Must be available to
work one evening shift a week, and one Saturday a quarter.
Must pass
background check and drug screening
If you’re
money motivated and ready to turn strong conversations into strong earnings, apply today.
Details
| Company | Paramount |
| Location | Cedar Falls, Iowa |
| Type | FULL TIME |
| Niche | Full-time |