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Strategic Staffing Solutions · Lutz, Florida
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!
This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.
“Beware of scams. S3 never asks for money during its onboarding process.”
Job Title:
Endpoint Services Coordinator
Lutz, FL 33549
On Site Work
Contract Length:
6+ Months
Support the Endpoint Engineering team by coordinating endpoint-related activities, communicating with IT teams and business users, maintaining technical documentation, and assisting with the administration and troubleshooting of Microsoft SCCM/MECM-managed endpoints. This is a coordination and operational support role, not an engineering position.
Required
Working knowledge of SCCM client troubleshooting
Strong technical documentation experience (SOPs, work instructions, knowledge articles, process documentation)
Ability to coordinate multiple tasks with technical teams and business stakeholders
Application packaging knowledge
Coordinate endpoint management activities between Endpoint Engineers, IT teams, and business users
Serve as the primary point of contact for endpoint-related requests
Create and maintain technical documentation, SOPs, knowledge base articles, and process documentation
Troubleshoot SCCM/MECM client issues and escalate complex problems when necessary
Track work items and ensure timely completion
Coordinate software deployments and endpoint lifecycle activities
Support process improvement initiatives
Maintain accurate operational documentation
The Endpoint Services Coordinator is responsible for managing the lifecycle of incoming client technical requests. The position requires independent, reasonable, decision-making to evaluate, prioritize, and route complex service and technical requests to Endpoint Engineers and IT, while maintaining comprehensive operational records for use in promoting optimal business operations.
Details
| Company | Strategic Staffing Solutions |
| Location | Lutz, Florida |
| Type | FULL TIME |
| Niche | Full-time |