Role Summary
We are seeking a Resident Cybersecurity Engineer to work on-site with the customer’s Cybersecurity team. The engineer will provide day-to-day technical support, maintain and improve the deployed solutions, troubleshoot issues, and coordinate with implementation partners and vendors when specialist support is needed.
The role requires hands‑on experience with One Identity IAM, Safeguard PAM, Defender MFA, and miniOrange SSO, along with a strong understanding of Data Classification System (DCS), Data Loss Prevention (DLP), and other enterprise cybersecurity solutions.
Key Responsibilities
- Work closely with the customer’s Cybersecurity team to manage daily operations, incidents, service requests, and planned changes.
- Administer and troubleshoot One Identity IAM, Safeguard PAM, Defender MFA, and miniOrange SSO.
- Monitor integrations with Active Directory, applications, servers, network devices, and VPN platforms; investigate authentication and access issues.
- Support user provisioning, privileged access, MFA policies, SSO integrations, and access reviews.
- Support DCS and DLP operations, including policy monitoring, incident investigation, reporting, and coordination of policy changes.
- Perform health checks, review logs and alerts, and recommend corrective actions.
- Coordinate with product vendors and implementation partners to resolve complex issues and track them through closure.
- Maintain configuration records, operational procedures, incident reports, and knowledge transfer documentation.
- Support testing, upgrades, disaster recovery exercises, and the onboarding of additional applications or systems.
- Provide regular status updates and highlight risks, recurring issues, and improvement opportunities to the customer’s Cybersecurity team.
- Bachelor’s degree in Computer Science, Cybersecurity, or a related field, or equivalent practical experience.
- At least 5 years of experience implementing or supporting enterprise cybersecurity solutions.
- Hands‑on administration and troubleshooting experience with One Identity IAM, Safeguard PAM, and Defender MFA .
- Hands‑on experience with miniOrange SSO and enterprise application integrations.
- Good working knowledge of DCS and DLP architecture, policies, incidents, and operational support.
- Strong understanding of Active Directory, LDAP, Windows and Linux, networking, certificates, and authentication protocols such as SAML, OAuth 2.0, and OpenID Connect.
- Experience working directly with customer technical and cybersecurity teams.
- Clear communication, documentation, and issue management skills.
Preferred Experience
- Fortra DCS/DLP, Aruba ClearPass NAC, Oracle Audit Vault and Database Firewall, or similar solutions.
- High availability, disaster recovery, and change management in enterprise environments.
- Relevant product or cybersecurity certifications.
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