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Robert Half · New York
Position Overview
We are seeking a
Meetings & Events Software Implementation Lead
to optimize and standardize TripleSeat, a meetings and events management platform, and prepare it for rollout across additional locations.
The ideal candidate combines corporate Meetings & Events experience with hands-on software implementation, workflow optimization, or project management experience. This role focuses on making TripleSeat more functional, improving reporting, documenting processes, and training employees.
Key
Optimize and troubleshoot TripleSeat workflows, dashboards, and system functionality.
Standardize templates, processes, and best practices across multiple locations.
Test system functionality and identify opportunities for improvement.
Develop operational reports, system documentation, and training materials.
Support multi-site rollout and implementation activities.
Train employees and transition standardized processes to Operations.
Assist with BEO setup, vendor coordination, and meeting-room booking workflows.
Manage implementation timelines and collaborate with Meetings & Events and Operations teams.
Required
Background in software implementation, systems optimization, process improvement, or project management.
Ability to work independently in a fast-paced corporate environment.
Preferred
Hands-on experience with
TripleSeat ; experience with EMS, Condeco, Cvent, or similar platforms also considered.
Experience with software rollouts, workflow standardization, and employee training.
Familiarity with BEOs, food and beverage operations, and conference-room booking systems.
Details
| Company | Robert Half |
| Location | New York |
| Type | FULL TIME |
| Niche | Full-time |