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A.C.Coy Company · Homestead, Pennsylvania
APPLICANTS MUST LIVE IN THE PITTSBURGH, PA AREA CURRENTLY, NO RELOCATION.
No 3rd Parties/Sub Vendors
Onsite in Pittsburgh, PA
(CANDIDATES MUST LIVE IN PITTSBURGH)
Job Type : Full Time/Permanent
Work with stakeholders and internal consultants/development team to integrate CRM/ERP system into a central CRM/ERP system
Business analysis, Salesforce administration, functional solution design, and delivery coordination
Own the internal business systems, and drive development and integration for a single source ERP system conversations that keep it realistic
Work with leadership to define where core business records should be stored
Work with internal consultants and development team
Serve as the primary business systems liaison for all internal business units
Map current workflows across departments, identify gaps in the systems which would slow down the business, and help to redesign those processes before they are automated
Translate business problems into clear requirements, user stories, process flows, acceptance criteria, and adoption plans that engineering and consultants can execute
Facilitate decisions among stakeholders with competing needs and keep them aligned through delivery
Serve as the functional owner of the internal ERP system to ensure consistent standards for fields, objects, stages, routing, ownership, and reporting
Perform admin-level configuration directly: objects and fields, page layouts, flows, validation rules, permission sets, reports and dashboards
Partner with engineering and consultants on platform, website, and data integrations
Own business requirements, functional solution design, and acceptance criteria; partner with engineering on technical feasibility, architecture, and implementation
Scope, brief, and manage consultants and integration partners; review their designs and deliverables
Run projects end to end: scope, timeline, testing (UAT), training, rollout, and post-launch adoption
Establish and maintain documentation of business processes, system designs, and data definitions
Drive user adoption through training, and communication
CRM/ERP Administration- preferably with Salesforce including an understanding of Solution design, Data modeling, Permission sets, Dashboards, Reporting, and Validation rules
Business Process Improvements
Gathering requirements across all internal and external business units/stakeholders to include: Reading designs, Understanding code,
Gap Analysis - Recognizing gaps and providing a solution and taking ownership- not looking for someone to delegate
Using AI/LLM tools to help improve analysis, automation of manual documents, documentation, workflows
Details
| Company | A.C.Coy Company |
| Location | Homestead, Pennsylvania |
| Type | FULL TIME |
| Niche | Full-time |