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Optum · Seattle
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Under minimal supervision, provides leadership in conjunction with Manager of Imaging.
Provides day to day support for Manager of Imaging which includes oversight of assigned area(s), daily operations, and supervision of specific area(s) of responsibility.
Assists Manager in department planning, policy deployment and continuous improvement efforts. Primary Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.Technical Expertise:Demonstrate proficiency in area(s) of responsibilityArrange for training and orientation of all new employees working in department.
Develops competency checklists for new employeesEnsures department compliance with Washington State Department of Health, United States Food and Drug Administration (FDA), and the American College Radiology (ACR) guidelines and compliance mandatesEnsures compliance with and continuity of ACR accreditation for modality(s) in area of responsibilityProficient at communicating, delegating, inspiring and motivating staff development and staff engagement Displays high level of critical analysis and problem-solving skillsProficient at Power Point, Excel, Crystal Reports, and system functions critical to data extrapolationResponsible for assisting Leads where applicable to ensure up to date Policies and ProceduresDiagnostic Imaging Operations/Leadership Support:Direct work of staff, including supervision, hiring, and terminations; determine staffing needs, and ensure efficient utilization of staffAttends formal leadership training as identified by Manager of ImagingResponsible for scheduling; including timecard and PTO management in payroll system, and assure appropriate staffing coverage during weekdays, weekends, and holidaysActs as a liaison between department and clinical areasAdheres to all corporate compliance policies and regulationsAttends management/leadership meetingsParticipates in management and technical trainingConducts performance appraisals in conjunction with Manager and any assigned LeadsProvides timely and continuous staff performance counseling and on-going feedback to direct reportsAssists Manager of Imaging in developing performance appraisal goals and metricsResponsible for maintaining and updating Diagnostic Imaging dashboard indicators (metrics) at designated locationsFacilitates Imaging Modality Value Stream Mapping on an annual basisDevelops and facilitates Diagnostic Imaging policy deployment strategies in conjunction with leads and Imaging DirectorResponsible for overseeing continuous improvement in operating margin as a % of revenue as determined by policy deployment and annual goal setting Responsible for workflow design, structure, and culture to improve operations in conjunction with Manager of ImagingPerforms designated department financial analyses as assigned by Manager of Imaging, including net present value, internal rate of return and payback in conjunction with Manager Responsible for assisting leads with financial goal setting in conjunction with the ManagerEnsures maintenance of active accreditation and/or certification status of the imaging equipment under area of responsibility.
This includes, but is not limited to, accreditations or certifications granted by the ACR, AIUM, MQSA and/or Washington State Dept of HealthResponsible for service recovery (customer complaints) and methodologies for documentation trending and improvementDelegates, organizes, and trends annual physician and customer satisfaction surveysDuties listed below are integrated into all job functions:All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing his or her job responsibilities and conducting themselves in a professional, courteous, and respectful manner toward fellow employees, physicians, and patientsMust relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisorPerforms all duties in a manner which promotes and supports the Core Values and Compact of The Polyclinic DBA OptumIntegrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfactionFrequently must follow written and oral instructions as well as complete routine tasks independentlyCompletes annual compliance training on HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signs AgreementsEnsures confidentiality of patient information following HIPAA guidelines and Optum PNW policiesAttends training to meet requirements of the job position and as needed or mandated by Optum PNW policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulationsHas regular and predictable attendance You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: High School Diploma or GEDARRT (American Registry of Radiologic Technologists) or ARDMS (American Registry for Diagnostic Medical Sonography), or approved equivalent; and Washington State CRT (Certified Radiologic Technologist), not required for UltrasoundComputer skills for managing schedules and developing policies and proceduresDemonstrated team working abilities, flexibility to changing priorities and ability to take initiative to act in the best interests of the department and The Everett ClinicDriver's License and access to a reliable transportation Preferred Qualifications: Bachelor of Science degree within 2 years of job performance3+ years of lead/supervisory experience and an absolute commitment to positive patient and employee relationsExceptional organizational skills and the ability to prioritize tasksDemonstrated team working abilities, flexibility to changing priorities and ability to take initiative to assist in the departmentAbility to work cooperatively with employees, patients, supervisors, and physiciansExceptional organizational skills and the ability to prioritize tasks *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Details
| Company | Optum |
| Location | Seattle |
| Type | FULL TIME |
| Niche | 291000 |
| Salary | $72,800 – $72,800 / yr |