Supervisor

DSV · Manchester, England, United Kingdom

FULL TIME

Job Description

Job Req Number: 132255

Time Type: Full Time

At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

Freight Supervisor

Wythenshawe

Monday-Friday 9.00am-5.30pm

At DSV, every role plays a part in keeping supply chains moving. As a Freight Supervisor you will be the link between the Warehouse department and the customer service team.

What will you be doing?

Manage shared customer service and operational email inboxes, ensuring timely responses and resolution of queries.

Act as a key point of contact between customers, warehouse operations and transport teams.

Liaise with the Warehouse Department regarding stock investigations, stock checks and inventory-related queries.

Coordinate with the Transport Department to resolve delivery issues, provide status updates and arrange delivery booking slots.

Plan and coordinate trailer movements to support operational requirements and customer expectations.

Process and enter customer orders accurately within operational systems.

Deliver a high standard of customer service through proactive communication and problem resolution.

Prepare customs-related documentation to support import and export activities.

Complete general administration tasks to support the efficient running of the operation.

Produce accurate job costing information and maintain operational records.

Prepare customer quotations and pricing information in line with business requirements.

Ensure all activities are completed in accordance with company procedures and compliance standards.

Support continuous improvement initiatives and contribute to operational excellence.

About You

Previous experience within logistics, transport, freight forwarding, warehousing or supply chain operations.

Strong customer service skills with a proactive and solution-focused approach.

Excellent communication skills and the ability to build effective working relationships.

Strong organisational skills with the ability to manage multiple tasks and priorities.

High attention to detail and accuracy when handling operational documentation and data.

Experience using warehouse management systems, transport management systems or ERP platforms would be advantageous.

Good Microsoft Office skills, particularly Outlook, Excel and Word.

Ability to work effectively within a fast-paced operational environment.

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, such as

Enhanced Annual Leave Entitlement from your start, which increases with length of service.

Salary Sacrifice Cycle Scheme

Employee counselling, for support with physical and mental wellbeing

Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay!

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

StartHereGoAnywhere #LifeAtDSV

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