Community Manager

DONA · Brooklyn, New York

FULL TIME$66,500 – $66,500 / yr

Job Description

DONA

is hiring a

Community Manage r to help build, grow, and manage our specialty coffee

community throughout New York City and the surrounding areas.

This is a highly social, field-based role for someone who knows the NYC coffee world and

genuinely enjoys being a part of it. The Community Manager will work closely with our Sales

and Events teams to strengthen relationships with existing partners, support local sales efforts,

stay connected to the local coffee community, and make sure we're showing up in the places

and communities that matter to our brand by representing DONA at industry events.

We’re looking for someone who knows specialty coffee firsthand, enjoys building relationships,

and feels comfortable spending much of their time out in the field - visiting cafes, checking in

with partners, dropping off samples, attending events, and helping make sure DONA is a visible

and supportive presence within the NYC coffee community.

This is not a commission-based sales role. The Community Manager’s focus is on relationship

building, account support, community involvement, events, and helping the Sales team stay

connected to what’s happening on the ground.

Required

Experience

4+ years barista experience in the specialty coffee industry

Excellent communication and interpersonal skills

Comfortable working independently and spending significant time in the field

Strong organizational and follow-through skills

Availability to attend occasional evening and weekend events as needed

Preferred

Experience

Existing relationships within the NYC specialty coffee community

Experience with account management, events, wholesale, or brand representation

Familiarity with tea, matcha, chai, and cafe beverage programs

Experience participating in or helping organize coffee industry events

Fluency in networking and friend-making

Responsibilities

Conduct regular check-ins and visits with existing DONA accounts throughout NYC

Build and maintain strong relationships with café owners, managers, baristas, and beverage teams

Deliver samples, products, and materials to accounts and prospective partners as directed by the Sales team

Assist with product education, account onboarding, and general partner support

Attend, coordinate, and represent DONA at local coffee events, cuppings, throw downs, festivals,

openings, and industry gatheringsStay connected to what is happening within the NYC specialty coffee community

Salary & Benefits : Full-time, salaried position with benefits. Starting at $66,500, with flexibility depending on experience.

Interested applicants please send resume, brief description about yourself and why you're a fit for this role to farah@drinkdona.com.

Dona is an equal opportunity employer.

Company	DONA
Location	Brooklyn, New York
Type	FULL TIME
Niche	Full-time
Salary	$66,500 – $66,500 / yr

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Community Manager

Job Description

Experience

4+ years barista experience in the specialty coffee industry

Excellent communication and interpersonal skills

Strong organizational and follow-through skills

Experience

Experience with account management, events, wholesale, or brand representation

Experience participating in or helping organize coffee industry events

Fluency in networking and friend-makingResponsibilities

Assist with product education, account onboarding, and general partner support

Fluency in networking and friend-making

Responsibilities