Job Title
: Zoom Phone Administrator
Location
: Manassas, VA
Position Type
: 6+ month contract (potential extension/renewal)
Pay Range
: $35-50/hr. (or higher/negotiable based on experience)
Summary
Verignet's client is looking for a Zoom Phone Administrator to provide dedicated onsite administration, deployment, and technical support. The primary focus of this role will be supporting Zoom Phone administration and day-to-day unified communications operations, ensuring reliable voice services.
Responsibilities
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Administer, configure, maintain, and troubleshoot Zoom Phone environments, including user provisioning, phone settings, call routing, and ongoing operational support.
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Deploy, configure, provision, and troubleshoot HP/Poly VoIP phones and associated hardware.
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Provide onsite technical assistance for end users, resolving voice, connectivity, and telephony-related issues.
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Support daily UC operations, including system troubleshooting, endpoint management, and service restoration.
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Assist with physical telecom infrastructure, including cross-connects, jack termination, 66 blocks, tone-and-tag testing, and related cabling activities.
· Coordinate with internal IT and telecom teams to resolve escalated issues and maintain reliable communications services.
Qualifications
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Experience administering or supporting Zoom Phone environments strongly preferred.
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General knowledge of enterprise VoIP, unified communications, and telecom systems.
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Familiarity with traditional telecommunications cabling and infrastructure.
· Strong troubleshooting, customer service, and end-user support skills.
