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Mashreq Bank PSC · Pakistan
Mashreq Bank PSC is seeking an experienced leader to drive the contact center's strategy and operational excellence. You will mentor supervisors and agents, oversee daily voice and chat support, and set KPIs/SLAs to elevate customer satisfaction.
Collaborating with IT, Marketing, Product, and Compliance, you will leverage data-driven insights to optimize digital journeys and overall customer experiences across touchpoints.
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| Company | Mashreq Bank PSC |
| Location | Pakistan |
| Type | FULL TIME |
| Niche | general |
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