Architect– Google GECX AI Platform

Galent · Charlotte, North Carolina

FULL TIME

Job Description

Job Title: Architect – Google GECX AI Platform

Location

Charlotte, NC (Hybrid)

Requirement : 12+ years of architecture/engineering experience, strong communication skills, and proven experience delivering enterprise contact center AI solutions. Google Cloud certification is preferred.

Job Description

Seeking a hands-on Google GECX Architect with strong experience in Google CCAI, Dialogflow CX, Gemini, Vertex AI, Agentic AI, and Google Cloud Platform (GCP).

Key Skills

Google GECX / CCAI, CX Agent Studio, Conversational Agents, Dialogflow CX

Gemini, Vertex AI, GenAI, LLMs, Agentic Voice and Chat

Contact Center, CCaaS, IVR, CTI, SIP, telephony, CRM integrations

GCP services: Cloud Run, Cloud Functions, BigQuery, Cloud Storage, IAM

Python and/or Java, REST APIs, SQL, Git, CI/CD

Solution architecture, hands-on coding, PoCs, troubleshooting, and production deployment

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. https://www.everify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

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Company	Galent
Location	Charlotte, North Carolina
Type	FULL TIME
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Architect– Google GECX AI Platform

Job Description

Location

Charlotte, NC (Hybrid)Requirement : 12+ years of architecture/engineering experience, strong communication skills, and proven experience delivering enterprise contact center AI solutions. Google Cloud certification is preferred.Job Description

Seeking a hands-on Google GECX Architect with strong experience in Google CCAI, Dialogflow CX, Gemini, Vertex AI, Agentic AI, and Google Cloud Platform (GCP).Key Skills

Charlotte, NC (Hybrid)

Requirement : 12+ years of architecture/engineering experience, strong communication skills, and proven experience delivering enterprise contact center AI solutions. Google Cloud certification is preferred.

Job Description

Seeking a hands-on Google GECX Architect with strong experience in Google CCAI, Dialogflow CX, Gemini, Vertex AI, Agentic AI, and Google Cloud Platform (GCP).

Key Skills