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MT Newswires · Bethesda, Maryland
About MT Newswires
MT Newswires is a leading provider of original, real-time global financial news and market intelligence. Our technology powers news experiences across financial institutions, trading platforms, wealth management applications, market data providers, and AI-driven workflows around the world. As we continue to expand our technology, data distribution, and AI capabilities, we are seeking an organized and proactive Engineering Operations professional to help our technical organization operate efficiently and scale effectively.
Position Summary
The ideal candidate is a highly organized, technically versatile, and effective communicator who can work across project management, IT support, software development, and DevOps. This individual should be comfortable translating business needs into technical solutions, coordinating projects and priorities, supporting users and systems, and collaborating across the organization to improve technology and operational efficiency.
This position is a mixture of Project Management, IT Support, Software Development and DevOps
1. Internal Technical Support & Communications
Serve as a first point of contact and communications resource for employees experiencing technical or operational issues at MT Newswires headquarters and among remote staff. The role will help document issues, coordinate with the appropriate technical resources when escalation is required, and ensure employees receive clear and timely communication regarding issue status and resolution.
2. New Feature Communication & Rollout
Support the Engineering team in gathering internal feedback and communicating new product features, tools, and technology enhancements throughout the organization.
3. News Feed & Technical Issue Coordination
Support the coordination and communication of technical issues affecting MT Newswires' news feeds and delivery systems, including platforms and tools such as EditPad, FTP, and other internal or external distribution channels.
In addition to documenting they’re doing the work like setting up printers , wifi passwords, showing people how to use Excel or MS365 productions or Copilot, using teams, etc...
Overall, this role will strengthen alignment between Engineering and the broader organization by facilitating cross-functional communication, supporting users, and helping coordinate technical issues and product changes effectively.
Employee Skill Sets
Technical Responsibilities
Details
| Company | MT Newswires |
| Location | Bethesda, Maryland |
| Type | FULL TIME |
| Niche | Full-time |