Short-Term Rental Operations Coordinator

Regal Realms Limited · India

FULL TIME

Job Description

About the role

Regal Realms is a UK short-term rental and property operations business hiring a Pakistan-based Operations Coordinator for a busy live operation.

Role requirements

Direct short-term rental or serviced-accommodation operations experience is essential. The role involves personally handling short-stay properties, reservations, guest issues, operational decisions, communication, coordination and follow-through to verified completion.

The successful candidate will support the founder and wider team in improving operational ownership and execution.

Job Specification

At least three years of professional experience, including substantial direct responsibility for live short-term rental or serviced-accommodation operations.
Experience handling STR reservations, guest messages and escalations, check-ins or turnovers, and maintenance coordination through resolution.
Hands-on use of Airbnb and/or Booking.com host operations and a property-management system.
Ability to describe personally handled platforms and actions, employer/client or anonymised portfolio, dates, approximate number of properties and exact responsibilities.
Excellent written and spoken English.
Strong prioritisation, judgment, follow-through and attention to detail.
Ability to manage several urgent issues simultaneously.
Confidence using spreadsheets, task-management tools and cloud business systems.
Reliable computer and internet with a realistic backup plan.
Availability for the advertised evening schedule and emergency rota.
Preferred: UK STR operations, Guesty, both Airbnb and Booking.com, contractor coordination, dispute evidence, SOPs and dashboards.

Job Rewards and Benefits

Incentive Bonus

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Company	Regal Realms Limited
Location	India
Type	FULL TIME
Niche	general

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Short-Term Rental Operations Coordinator

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