Director of Operations & Services

Krete · Brookfield, Wisconsin

FULL TIME

Job Description

Position Title:

Director of Operations and Services

Location

Brookfield, WI (on-site)

Primary Job Focus:

Ensuring the company has the appropriate operational controls, administrative and reporting procedures, repeatable processes, and systems in place to support profitable growth and sustained operational excellence.

Krete Industries is looking for an experienced, hands-on operations leader who will exemplify the company’s core values while helping build the people, processes, and systems needed to support continued growth. The Director of Operations and Services reports to the President of the company and will lead Krete’s manufacturing, supply chain, customer service, safety, facilities, and dispenser-service operations while promoting accountability and continuous improvement throughout the organization.

This role requires strong leadership, manufacturing and business management experience, and implementation experience. The Director of Operations and Services will work closely with Krete leadership and employees across the organization to improve performance, solve operational challenges, and ensure the company grows profitably while maintaining safe, reliable, and efficient operations.

About Krete Industries

A leader in high-quality concrete admixtures and service solutions to the industry, Krete Industries is a high-energy company looking to capture the massive construction growth in across the US through its leading products and services. We believe in solving problems, sharing knowledge, and making the highest quality products. We are authentic, thorough, adaptable, and personable in everything we do.

Tasks

Oversee

Safety

Manufacturing and Production Planning

Purchasing/Inventory Management

3PL Warehousing

Customer Service and Order Fulfillment

Admixture dispenser production and field service

Applications and Chemistry Labs (Responsibilities include workplace management, safety, resources, etc. Scientific direction, formulation changes/updates, and other technical direction remain with the appropriate technical leadership.)

Implement company strategy to meet objectives

Collaborate with leadership to set and drive organizational vision, operations strategy, and hiring levels

Translate strategy into actionable steps for growth, implementing company-wide goal setting, performance management, and annual operations planning

Oversee company operations and employee productivity while fostering a collaborative and supportive culture

Ensure effective recruiting, onboarding, professional development, performance management, and retention

Ensure compliance with national and local business regulations, and take appropriate action when necessary

Responsibilities

Manage overall Brookfield, WI physical site

Responsible for company Safety

Includes implementing and enforcing all company safety policies, providing required oversight, use of PPE, and periodic training.

Review and update Safety Policies and Plans based on regulatory changes, company operations, or procedures

Maintain physical assets of the company

Address needed capital investment, including business case and payback/ROI

Manage accurate and timely manufacturing of company products

Manage inventory and stocking levels for finished goods and raws

Work with Sales and other departments to analyze product trends, define stocking levels by location, and ensure a proper mix of inventory and product freshness

Analyze internal operations and identify areas for process enhancement or improvement

Implement business strategies and plans that align with strategic objectives

Monitor performance, establish KPI’s, track and implement proactive, corrective measures, to ensure objectives are met

Oversee and manage admixture dispenser systems - production, installation, maintenance, and repair

Build and maintain relationships with key customers, clients, partners, and stakeholders

Direct Reports

Production Team

Production Planning

Purchasing

Dispenser build, install, and maintenance

Local site management of Chemist and Apps Lab team members

Skills

Computer (Microsoft Office, Google Calendar, Slack, general)

Communication and presentation

Organizational behavior and time management

Ability to train and coach personnel on operating business activities

Analytical skills related to inventory (raw and finished goods) management

Resources Provided

Basic/minimal computer training

All PPE

Relevant SOPs for operations/testing

On the job training

Concrete Basics

Admixture/Chemical Basics

Admixture Sales Training

ASTM/NCMA testing

Safety/OSHA

Required

Minimum of 7 years of experience in operational leadership role(s)

Demonstrated leadership ability and personal integrity

Strong understanding of business planning and operational management

Experience using data and performance metrics to guide decision-making

Ability to diagnose problems quickly and foresee potential issues

Experience with ERP systems, production planning, and inventory management

Preferred

BSc/BA in Operations Management or related field

Experience in chemical manufacturing, specialty chemicals, or concrete admixtures

Experience with batch manufacturing and blending operations

Familiarity with OSHA, DOT, EPA, DNR, and other regulatory requirements

Lean/Six Sigma experience

Compensation & Benefits offered

Competitive salary

Health, dental, and vision insurance

Paid time off (PTO)

A 401(k)-retirement plan with company match

Company	Krete
Location	Brookfield, Wisconsin
Type	FULL TIME
Niche	Full-time

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Director of Operations & Services

Job Description

Location

Oversee

Ensure compliance with national and local business regulations, and take appropriate action when necessaryResponsibilities

Build and maintain relationships with key customers, clients, partners, and stakeholdersDirect Reports

Local site management of Chemist and Apps Lab team membersSkills

Analytical skills related to inventory (raw and finished goods) managementResources Provided

Safety/OSHARequired