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Topaz HR Global · West Orange, New Jersey
Position Overview
A growing workforce solutions and global staffing organization is seeking a highly organized and relationship-driven
Global Operations Manager
to oversee international workforce operations, client accounts, onboarding processes, recruiting coordination, and employee lifecycle management. This individual will serve as a central point of coordination between clients, employees, recruiters, HR, finance, and leadership teams to ensure operational excellence across a growing global workforce.
The ideal candidate is a proactive operator who enjoys managing complex processes, building strong client relationships, and ensuring every moving piece stays aligned. This role is ideal for someone who thrives in ownership-oriented environments and enjoys balancing people, processes, and client service.
Manage day-to-day operations across a global workforce supporting multiple client accounts
Serve as a primary point of contact for clients regarding workforce performance, staffing needs, and operational matters
Coordinate recruiting activities, including candidate interviews, evaluations, client presentation, and hiring support
Oversee onboarding, employee lifecycle management, and workforce transitions
Maintain workforce records, employee rosters, compensation information, and client assignments
Coordinate payroll inputs, attendance tracking, PTO management, and workforce administration
Monitor employee engagement, performance, attendance, and retention trends
Partner with clients and internal stakeholders to proactively address workforce concerns and operational challenges
Coordinate communication between operations, recruiting, HR, finance, and leadership teams
Support billing accuracy by ensuring workforce and compensation changes are properly documented
Develop and improve scalable operational processes and procedures
Provide workforce reporting, operational updates, and business insights to leadership
Qualifications
2+ years of experience in workforce operations, staffing, business process outsourcing, HR operations, office management, finance, or related environments
Exceptional organizational and project management abilities
Ability to manage multiple priorities across departments, clients, and geographic regions
High attention to detail and strong accountability
Comfortable working across countries, cultures, and time zones
Available to clock in remotely a handful of nights per month
Knowledge of HR, payroll, staffing, outsourcing, or workforce management processes is highly preferred
Spanish or Tagalog language skills are a plus but not required
Compensation & Benefits
Full-time onsite position in West Orange, NJ
Opportunity to oversee a rapidly growing global workforce operation
Professional growth and advancement opportunities within a growing organization
About the Company
A growing workforce solutions organization helps businesses scale through dedicated international teams and operational support services. By combining recruiting expertise, workforce management, and scalable operational infrastructure, the company enables clients to build high-performing global teams while maintaining accountability and service excellence.
Details
| Company | Topaz HR Global |
| Location | West Orange, New Jersey |
| Type | FULL TIME |
| Niche | Full-time |
| Salary | $70,000 – $70,000 / yr |