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Collabera · Minneapolis, Minnesota
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Entry Level Product Surveillance Analyst-Medical D Contract: Plymouth, Minnesota, US Salary Range: 25.00 - 30.00 | Per Hour Job Code: 372450 End Date: 2026-11-19 Days Left: 22 days, 3 hours left Apply Job Title: Product Surveillance Analyst
Plymouth, Minnesota 55442 Duration: 4 to 6 Months Contract (Potential for Extension or Permanent Employment) Work Type: Fully Onsite Schedule: Monday to Friday, 8:00 AM to 4:30 PM, 40 Hours per Week Job Summary: We are seeking a detail-oriented Product Surveillance Analyst to support post-market surveillance and product complaint investigations for a leading medical device organization. This role involves hands-on laboratory testing, electrical testing, product evaluation, root cause analysis, and complaint documentation. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to perform laboratory investigations independently while maintaining accurate quality records. Key Responsibilities:
Perform hands-on inspection, testing, and evaluation of returned medical devices associated with customer complaints. Conduct electrical testing, product performance evaluations, and laboratory investigations following established procedures. Examine medical device components to identify potential defects, failures, and performance issues. Support root cause analysis by evaluating test results, investigating reported product issues, and identifying likely failure modes. Interpret technical drawings, manufacturing prints, and product specifications to perform appropriate testing. Operate laboratory equipment, microscopes, electrical testing instruments, and specialized test fixtures. Document investigation findings, observations, and test results in EPIQ or similar complaint management systems. Review device history records, product specifications, and complaint documentation to support investigations. Ensure compliance with Food and Drug Administration regulations, quality system requirements, and established laboratory procedures. Collaborate with engineering, quality, and laboratory teams to complete complaint investigations accurately and on time. Maintain laboratory equipment, testing records, and organized workspaces. Manage approximately 50% hands-on laboratory testing and 50% investigation documentation and data entry.
Required Qualifications:
Bachelor's degree in Science, Technology, Engineering, Mathematics, or a related technical discipline, or an equivalent combination of education and relevant experience. Minimum 1 year of hands-on laboratory experience involving product testing, technical analysis, or laboratory investigations. Practical experience performing laboratory testing, troubleshooting, or product performance evaluations. Ability to follow technical procedures, interpret testing instructions, and accurately document results. Strong analytical thinking, problem-solving, and attention to detail. Basic understanding of laboratory equipment, measurement tools, and testing methodologies. Proficiency with MS Office applications and Windows operating systems. Strong written and verbal communication skills with the ability to work independently and collaboratively. Ability to inspect small components and work in a laboratory environment for extended periods.
Preferred Qualifications:
Experience in the medical device, pharmaceutical, biotechnology, or regulated manufacturing industry. Hands-on experience with electrical testing, product failure analysis, or device troubleshooting. Knowledge of medical device complaint handling and post-market surveillance. Experience with root cause analysis, failure investigation, and technical problem-solving. Familiarity with EPIQ, electronic quality management systems, or complaint handling databases. Experience using Leica microscopes, electrical measurement instruments, or similar laboratory testing equipment. Ability to read and interpret engineering drawings, manufacturing prints, and technical specifications. Familiarity with Food and Drug Administration Quality System Regulations and 21 CFR Part 820.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable. Pay Range: $25/hr to $30/hr Job Requirement
Laboratory Testing
Medical Devices
Electrical Testing
Product Surveillance
Complaint Handling
Root Cause Analysis
Failure Analysis
Product Testing
Quality Assurance
Technical Documentation
Troubleshooting
FDA Regulations
Reach Out to a Recruiter
Recruiter Email Phone Gagandeep Singh gagandeep.singh@collabera.com 7042475816
Apply Now
Details
| Company | Collabera |
| Location | Minneapolis, Minnesota |
| Type | FULL TIME |
| Niche | Computer and Mathematical Occupations |