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Request Technology · Chicago, Illinois
No SPONSORSHIP -NO OPT
Principal, AI Enablement & Change
We are looking for change management people preferably out of financial services.
You are going to be driving initiatives, enterprise-wide, overseeing post AI implementations. In a sense, these are like business analysts driving AI technology.
SALARY:$175k - $200k plus 30% bonus
CHICAGO, IL
Hybrid 3 DAYS ONSITE
Enterprise wide dimension of adoption AI literacy program design and drive change management programs for individual AI use cases build change management playbooks and communication materials working knowledge of AI/Gen tools
This role complements the AI Solutions Leads, who are accountable for adoption within individual use cases, by owning the enterprise-wide dimension of adoption across the company
Primary Duties and Responsibilities:
Lead the workforce transformation agenda associated with AI adoption, partnering with business functions to redesign roles as AI is embedded into how work gets done.
Design and drive change management programs for individual AI use cases as they move from production into broad adoption, working in coordination with the AI Solutions Leads who own use case delivery.
Identify and address adoption friction, resistance, and AI literacy gaps at the enterprise level before they surface as recurring, use-case-level failures.
Develop and track adoption metrics (e.g., embedded/recurrent AI use by role and function) and report progress against AI Strategy adoption targets.
Partner with AI Portfolio & Transformation (AIPT) to align enablement and change activities with the AI roadmap and the pace of the use case pipeline reaching production.
Build change management playbooks and communication materials that can be reused across use cases and business functions.
Qualifications:
Demonstrated experience leading organizational change management programs, ideally tied to technology adoption or digital transformation.
Working knowledge of AI/GenAI tools and their practical use in a corporate environment; ability to speak credibly to both business and technical audiences about adoption.
Experience designing and delivering enterprise training or literacy programs.
Proficiency in developing adoption metrics, reporting frameworks, and executive-level status communication.
Strong facilitation skills; ability to run workshops and working sessions across business and technology stakeholders.
Microsoft Office Suite; familiarity with process/workflow documentation a plus.
Technical Skills:
Working knowledge of AI/GenAI tools and their practical use in a corporate environment; ability to speak credibly to both business and technical audiences about adoption.
Microsoft Office Suite; familiarity with process/workflow documentation a plus.
Education and/or
Bachelor's degree in a relevant field, or equivalent experience.
10 or more years of experience in change management, organizational transformation, learning & development, or a related discipline.
Prior experience supporting an enterprise technology rollout (AI, automation, or major systems implementation) strongly preferred.
Experience operating in a regulated or financial services environment preferred,
Details
| Company | Request Technology |
| Location | Chicago, Illinois |
| Type | FULL TIME |
| Niche | Business and Financial Operations Occupations |
| Salary | $1,75,000 – $1,75,000 / yr |