Applications Support Analyst

Calance · Denver, Colorado

FULL TIME$78,000 – $78,000 / yr

Job Description

Please "APPLY" online to be considered and contacted about this role.

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** We will NOT work with C2C/3rd Party Agencies for ANY reason***

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JOB

DETAILS

Position: Applications Support Analyst

JOB REF#: 45160

Duration: 12 Months (Contract)

Location

REMOTE (Denver, CO 80202)

Pay Rate: $40.00 - $50.00 per hour (W2 Only)

This role is 100%

REMOTE / HOURS

MON-FRI / 40 hours per week (MST)

Seeking an IT Business Support Analyst to provide technical and operational support for the Inventory Automation platform (Carma) and related applications. This role ensures system reliability and user satisfaction across departments.

Collaborate with IT, SE&D, Ops, vendor and other business teams to support the Carma application with issues related to data migration, enhancements/releases and site activations

DAILY

TASKS

. Maintain documentation for system configurations and support procedures.

Monitoring system performance and recommend improvements.
Assist in user training and onboarding.
Managing tickets related to system integration issues, life cycle to development related.
Assist with data migration from legacy to go forward systems.

· Providing support beyond a traditional Helpdesk level (strong critical thinking and problem-solving)

Key focus areas

Managing ServiceNow tickets tied to system integration and life-cycle/development issues
Supporting data migration and platform consolidation efforts
Collaborating across IT, SE&D, Operations, and vendor teams
Monitoring system performance and contributing to ongoing improvements

REQUIRED

SKILLS/

EXPERIENCE

Knowledge of enterprise applications, and IT support processes.
Strong communication skills with the ability to collaborate effectively across cross-functional teams

· Experience using Microsoft Excel for tracking, analysis, and reporting

· Excellent problem-solving and analytical skills.

· Excellent customer service skills

· Experience using ServiceNow ticketing systems.

DESIRED

SKILLS

· Data Center experience

Experience providing IT support beyond Help Desk functions, with exposure to enterprise systems

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Calance

Benefits

Offerings

EPO/PPO Medical Plans
HMO/PPO Dental programs
Vision - VSP (Vision Plan Summary)
401K Retirement vesting program (VOYA)
Paid Bi-Weekly/Direct Deposit
Flex Spending Plan
Voluntary Life, AD&D, STD or LTD plans

View all our OPEN JOBS at: www.calancejobs.com

Thank You,

Michell Casey

mcasey@calance.com

Company	Calance
Location	Denver, Colorado
Type	FULL TIME
Niche	Computer and Mathematical Occupations
Salary	$78,000 – $78,000 / yr

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