Final Mile Territory Manager

Evri Group Recruitment Team · Bournemouth, England, United Kingdom

FULL TIME

Job Description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

We’re Hiring! Final Mile Territory Manager

Location

Bournemouth

Contract – Full Time

Salary£36500 plus car allowance.

Shift Pattern: 5/7

Ready to Lead, Inspire, and Keep the Final Mile Moving?

If you thrive in fast-paced environments, love problem solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently, and on time.

About the Role

As a

Final Mile Territory Manager

, you’ll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. You’ll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community, and key internal teams.

This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge. Your decisions will shape courier experience, customer satisfaction, operational efficiency, and site safety — every single day.

Responsibilities as a Final Mile Territory Manager

Own service, cost, and performance across your Delivery Unit(s)

Ensure consistent, compliant, on-time parcel flow and courier coverage

Analyse digital dashboards and Service Tracker to identify and resolve risks

Build strong relationships with EBPs, couriers, support teams, and unions

Lead budget management with a focus on cost leadership and efficiency

Drive continuous improvement and proactive planning across all operations

To Be Successful in This Role You Will Require the Following…

Qualifications

Current UK Driving Licence (preferable but not essential on standalone single Delivery Unit)

Knowledge &

Experience

Knowledge of the self-employed courier model

Previous experience working in a customer-focused industry within a fast-paced operational role

Strong planning and organisational experience

Technical & People Skills

Analytical mindset with the ability to prioritise effectively

Ability to empower teams with appropriate oversight and support recruitment/interview activity when required

Strong communicator across a dispersed workforce

IT proficient, including experience with digital dashboards

Interested? Here’s What You’ll Need to Succeed

A strong analytical mindset with the ability to prioritise effectively

Experience managing operational performance in a fast-paced environment

Excellent communication skills across dispersed or remote teams

Ability to motivate, influence, and engage multiple stakeholders

Confident using digital dashboards, apps, and operational tools

Solid organisational and planning skills — especially when working across multiple sites

If you’re motivated by building, shaping and delivering growth in a fast-moving commercial logistics environment, we’d like to hear from you.

Everyone Belongs at Evri Group

We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a

Disability Confident Committed Employer

, a

Silver-accredited Inclusive Employer

, and through our partnership with

Scope

, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.

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