Heating Air Conditioning Service Technician

E.R. Services · Charlotte, North Carolina

FULL TIME

Job Description

E.R. Services is seeking a skilled and motivated HVAC Service Technician to join our growing team. This role is responsible for diagnosing, servicing, repairing, and maintaining residential and light commercial heating, ventilation, and air conditioning systems while delivering an excellent customer experience. We are looking for a dependable professional who takes pride in quality workmanship, safety, and customer satisfaction.

Key Responsibilities

Diagnose, troubleshoot, repair, and maintain HVAC systems including air conditioners, furnaces, heat pumps, thermostats, and indoor air quality equipment

Perform routine maintenance inspections and recommend needed repairs or system improvements

Communicate findings, repair options, and recommendations clearly to customers

Complete service calls efficiently while maintaining high-quality standards

Ensure all work is performed in compliance with company policies, safety procedures, and applicable codes

Maintain accurate service records, invoices, and job notes using company software/devices

Keep company vehicle, tools, and equipment clean and organized

Participate in on-call rotation and emergency service as needed

Maintain strong customer relationships through professionalism and dependable service

Qualifications

Previous HVAC service experience preferred

EPA Certification required (or ability to obtain)

Valid driver’s license with acceptable driving record

Strong troubleshooting and mechanical aptitude

Ability to work independently and manage daily service schedule

Excellent communication and customer service skills

Ability to lift equipment and work in attics, crawl spaces, rooftops, and outdoor conditions

Preferred Qualifications

NATE Certification or state HVAC license

Experience with residential sales recommendations and accessory upgrades

Knowledge of ServiceTitan or similar field service software

What We Offer

Competitive pay

Company vehicle

Benefits package including health insurance

Retirement plan with company match

Paid time off and paid holidays

Ongoing training and advancement opportunities

Join a company that values hard work, growth, and taking care of both customers and employees.

Company	E.R. Services
Location	Charlotte, North Carolina
Type	FULL TIME
Niche	Plumbers and pipe fitters

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