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B&Q · St Albans, England, United Kingdom
Overview
Trade Business Development Manager
Full time - 36.75 hours per week
Permanent
Location across dual sites B&Q St Albans and B&Q Hemel Hempstead
Competitive salary of £36,200 – £46,300 per year, (plus a store specific location allowance of £1031 per annum) and with a quarterly bonus of up to 20% OTE - and uncapped earning potential for high performers, meaning the more your store delivers, the more you earn.
Other benefits include Pension,
6.6 Weeks Holiday &
Colleague discounts across a variety of our Group businesses including 20% off at B&Q. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas.
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a
Trade Business Development Manager
and you’ll be a big part of this.
Role Purpose:
As a commercially driven growth owner, you are accountable for building, managing and growing a portfolio of TradePoint members. You will proactively generate demand, develop long-term trade relationships and convert opportunities into repeat project spend—delivering sustainable sales and margin growth. You act as a trusted partner to trade customers, combining strong sales discipline, market insight and operational excellence to create a differentiated trade experience and grow the TradePoint business.
Own and grow a defined book of trade members, with clear accountability for sales, margin and repeat spend
Proactively generate high-quality leads weekly through local networking, referrals and market insight
Build, manage and convert a structured pipeline, tracking all opportunities from lead to outcome with clear follow-up routines
Drive repeat project spend, converting one-off transactions into long-term customer relationships
Make commercially sound decisions on pricing and discounting, balancing conversion with margin delivery
Use data and insight (customer behaviour, project cycles, local trade dynamics) to prioritise highest-value
Identify and pursue high-potential trade customers, owning relationships end-to-end in partnership with B2B where appropriate
Operate with a business owner mindset, taking full accountability for member growth, pipeline health and commercial outcomes
Establish disciplined daily/weekly rhythms (prospecting, follow-ups, pipeline reviews, customer engagement)
Maintain a clear and prioritised pipeline, focusing time on highest-value opportunities
Follow through on all commitments, ensuring consistent and reliable delivery for customers
Continuously review performance, adapting approach based on results and insight
Build long-term, commercially valuable relationships with trade customers, becoming their preferred partner
Develop deep understanding of customer projects, trade needs and buying cycles
Actively expand customer networks through referrals and industry engagement
Mobilise store and specialist teams to deliver a seamless end-to-end trade experience
Partner cross-functionally (Store, B2B, Suppliers) to unlock incremental growth opportunities
Take personal responsibility for operating in a safe and legally compliant way.
Have a full understanding and adhere to the retail / TradePoint processes, and those relevant to your role.
What we need:
Proven track record of driving sales growth and managing customer portfolios within Trade
Understanding of trade customers and project-based selling
Strong commercial and financial acumen, including margin awareness
Ability to generate demand and build pipeline independently
Strong planning, organisation and follow-up discipline
Experience working in KPI-driven environments with clear accountability for results
A full driving license
What's in it for me?
As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities
.
You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
Plus a quarterly bonus of up to 20% OTE - and uncapped earning potential for high performers, meaning the more your store delivers, the more you earn.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Details
| Company | B&Q |
| Location | St Albans, England, United Kingdom |
| Type | FULL TIME |
| Niche | sales |