Senior Account Manager - Demand Response

CLEAResult · Pennsylvania, PA, United States

FULL TIME

Job Description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours

Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career Job Description

The Senior Account Manager serves in a strategic role in management of demand response/flex load management programs across the country. This role partners closely with customers, contractors, engineering teams, and program staff to achieve contractual goals, increase energy savings acquisition, and ensure successful program execution. The Senior Account Manager acts as a trusted advisor, providing technical expertise, resolving complex customer issues, and identifying opportunities for program growth and improvement.

Channel Delivery is a centralized operations and program support team that helps create seamless program delivery through established best practices and tools, a national program implementation perspective, and bridging gaps through cross-functional collaboration.

Bring national perspective and expertise to the local program team to enhance program delivery, drive energy savings and revenue goals across multiple programs with limited oversight.

Serve as the primary customer contact by building relationships, delivering proposals, providing technical guidance, and resolving issues.

Collaborate with engineering and program teams to support technical solutions, analyze requirements, and implement process improvements.

Conduct deep-dive analysis on complex data sets such as time series and panel data to uncover hidden patterns, trends and correlations.

~ Mentor Account Managers and Associate Account Managers while supporting successful program delivery and client satisfaction.

Minimum 3 years of direct client-facing account management experience.

~ Hands-on experience with program implementation and utility operations.

~ Strong analytical, reporting, and data management skills.

~ Advanced proficiency in Microsoft Excel and Power BI or similar reporting tools.

~ Demonstrated experience managing multiple programs and priorities simultaneously.

~ Ability to work independently and deliver results with minimal supervision.

3+ years’ experience in Utility Demand Side Management (DSM), Demand Response (DR), or Utility program delivery

~ Experience working with Distributed Energy Resource Management System (DERMS) platforms.

~ Strong project management and organizational skills.

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

Company	CLEAResult
Location	Pennsylvania, PA, United States
Type	FULL TIME
Niche	healthcare

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Senior Account Manager - Demand Response

Job Description

Minimum 3 years of direct client-facing account management experience.

~ Strong analytical, reporting, and data management skills.

~ Strong project management and organizational skills.