Administrative Assistant

Insight Global · San Diego, California

FULL TIME

Job Description

Manage leadership calendars in Microsoft Outlook, coordinate schedules, and arrange meetings.

Monitor a shared inbox, route inquiries to the appropriate teams, and respond to routine requests.

Prepare and send standardized communications to external partners, including mobile home parks.

Support paperless billing operations by processing returned bills and related correspondence.

Receive, sort, and route incoming mail associated with credit and payment services, including sensitive documentation such as bankruptcy notices.

Assist with the handling, tracking, and processing of a high volume of physical checks in accordance with established payment-services procedures.

Support check-processing workflows through documentation, reconciliation support, recordkeeping, and internal coordination.

Develop and maintain standard operating procedures (SOPs) that clearly document payment- and mail-handling processes.

Maintain accurate records while following internal controls, compliance requirements, and applicable utility policies.

Provide additional administrative, document-management, and process support as needed.

Qualifications

Previous experience within a utility, finance, or payment-services environment is preferred.

Strong attention to detail, particularly when handling financial documents and sensitive information.

$22hr - $24hr