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Senior Operations Manager at Bloomingdale's | JobCrexa | JobCrexa

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Senior Operations Manager

Bloomingdale's · Garden City, New York

FULL TIME

Job Description

Are you a strategic operator, people leader, and business driver who thrives in a fast-paced retail environment?

At

Bloomingdale's , we're looking for an exceptional

Senior Manager, Operations

to join the Roosevelt Field store leadership team and play a pivotal role in shaping the customer experience, driving operational excellence, and delivering business results.

As a key member of the leadership team, you'll lead and inspire a diverse team of professionals, oversee all facets of store operations, and partner across the organization to ensure seamless execution. From fulfillment and customer service to expense management, workforce planning, and technology adoption, you'll be at the center of what makes our stores successful.

Essential Functions

Drive sales, profitability, and operational performance

Lead and develop high-performing Operations, Fulfillment, and Support teams

Enhance the customer experience through outstanding service and execution

Partner with Store, Regional, and Corporate leaders to deliver strategic initiatives

Optimize workforce planning, productivity, and expense management

Champion innovation, process improvement, and operational efficiencies

Ensure a clean, organized, and customer-ready shopping environment

Qualifications

Proven leadership experience managing large, diverse teams

Strong business and financial acumen

Operational expertise in retail, fulfillment, or service environments

Passion for developing talent and building high-performing teams

Customer-first mindset with a focus on execution and results