General Manager

Confidential · Freehold, New Jersey

FULL TIME

Job Description

Confidential Search | Operations & Transportation

A well-established organization in the

transportation and logistics industry

is seeking an experienced

General Manager

to lead a local operation.

This is an opportunity for a hands-on,

people-first leader

who thrives on developing teams, building strong customer relationships, driving operational excellence, and taking ownership of financial performance.

Key

Responsibilities

Own the overall

performance, operations, and results

of the local operation.

Lead, coach, mentor, and develop a diverse team across operations, dispatch, fleet, maintenance, safety, and administration.

Build a

customer-focused culture

centered on service excellence, strong partnerships, and customer retention.

Develop and execute operating plans aligned with broader business goals and objectives.

Manage budgets and participate in annual operating plans, forecasting, and business reviews.

Develop short- and long-term strategies to drive

revenue growth, profitability, and operational performance .

Take ownership of the operation's

P&L and financial results .

Partner with regional leadership to address operational challenges, resource needs, and business priorities.

Build and maintain strong relationships with

customers, employees, community organizations, vendors, and business partners .

Regularly review service quality and operational performance and identify opportunities for improvement.

Establish and maintain a strong

culture of safety, accountability, and high-quality service .

Identify safety and operational risks and take appropriate corrective action.

Support business development and sales initiatives, including proposals, customer growth, and new business opportunities.

Lead by example with

integrity, professionalism, accountability, and strong ethical business practices .

Perform other duties and responsibilities as needed.

Qualifications

Bachelor's degree in Business Administration, Management, or a related field

OR 10+ years of comparable experience ; MBA preferred.

3+ years of supervisory or management experience with P&L oversight.

Demonstrated success leading, developing, and retaining high-performing teams.

Proven ability to deliver strong

customer service, safety, and operational results .

Strong financial, business planning, analytical, and problem-solving skills.

Experience managing customer relationships and resolving complex operational issues.

Knowledge of risk assessment and the ability to make sound business decisions.

Understanding of contract administration and/or RFP processes is a plus.

Strong knowledge of leadership and management practices.

Bilingual skills are a plus.

The Ideal Leader

We're looking for someone who believes that

great operations start with great people .

The ideal candidate is a

servant leader

who develops their team, builds trust, holds people accountable, and isn't afraid to roll up their sleeves. This leader will have the opportunity to oversee a local operation, own financial performance, strengthen customer relationships, develop talent, and make a meaningful impact within the community.

Industry experience in transportation, logistics, fleet operations, field operations, or a related industry is highly valued.

Company	Confidential
Location	Freehold, New Jersey
Type	FULL TIME
Niche	Full-time

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