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Jetro Restaurant Depot · Borough of Queens, New York
Restaurant Depot is the nation’s leading members-only, wholesale cash-and-carry supplier serving independent restaurants, caterers, delis, convenience stores, and other foodservice businesses across 165+ locations in 35 states. Our stores offer bulk quantities of fresh meat, seafood, produce, dairy, frozen foods, grocery items, beverages, paper goods, cleaning supplies, restaurant equipment, and more. Open seven days a week, we are committed to delivering quality products, competitive pricing, and exceptional service to our members.
The Load Planner is responsible for managing inbound & outbound transportation activities to ensure timely, cost-effective product flow across the network. This role supports operational efficiency by tracking shipments, maintaining system accuracy, resolving delays & partnering cross-functionally with operations, buying, carriers & branch teams.
Key
Manage daily inbound & outbound shipments within the TMS, ensuring accurate tracking of ETAs & estimated warehouse arrival dates
Maintain & update internal systems with real-time shipment status & transportation data
Monitor shipments & proactively communicate delays, failed loads, OS&D issues & cost impacts to leadership
Coordinate with carriers, vendors, operations, buying teams & branch locations to resolve delivery issues
Support lane pricing by utilizing bidding tools for spot quotes & assisting with RFP processes
Negotiate freight rates to support cost control while maintaining service expectations
Identify & address systemic issues impacting delivery performance, including carrier reliability, vendor execution & branch scheduling challenges
Prioritize workload based on operational impact, shipment urgency & business needs
Generate & distribute daily, weekly & monthly transportation reports
Maintain consistent communication across departments to ensure alignment on shipment status & issue resolution
Ability to manage multiple priorities in a high-volume environment
Proficiency in Microsoft Office, with a strong emphasis on Excel
Strong analytical & problem-solving abilities
Experience working with TMS systems or transportation operations
Work Environment / Expectations
Primarily office-based role with the option to work from home once a week with manager approval based on performance. This role will be supporting transportation & logistics operations. Requires consistent communication with internal teams & external partners in a fast-paced, high-volume environment. Ability to manage shifting priorities & respond to time-sensitive issues is essential.
Benefits & Perks
Medical, Dental & Vision Insurance Coverage
401(k) Retirement Plan with Employer Match
Paid Time Off (PTO) in accordance with company policy
Six (6) Paid Company Holidays
Tuition Reimbursement Program (subject to eligibility & plan guidelines)
Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs & other optional benefits)
Competitive & Comprehensive
Package Designed to Support You & Your Family
All benefits are subject to eligibility requirements & plan terms
Details
| Company | Jetro Restaurant Depot |
| Location | Borough of Queens, New York |
| Type | FULL TIME |
| Niche | Full-time |