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Indrive · Islamabad, Pakistan
inDrive is seeking a Workforce Manager to own capacity planning and forecasting for Customer Support across in-house and BPO teams. You will translate forecasts into capacity and then into schedules to meet service levels at sustainable costs.
The role requires 5+ years in WFM, hands-on forecasting, multi-language planning, and leadership across teams. You will partner with Product to build WFM tools and drive KPI improvements.
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| Company | Indrive |
| Location | Islamabad, Pakistan |
| Type | FULL TIME |
| Niche | general |