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Tata Consultancy Services · Wilmington, Delaware
Job Description About the Job
Required Skills : * Adapt in Client Services, Business Consulting and Global Delivery of IT Solutions with experience in IT strategy, application / service delivery, leading and building high performance teams and delivering growth. * Align customer and business strategies to help achieve desired results for customers through technology innovation and enablement of value creation for organizations. * Ability to build and maintain strong, positive relationships with clients. * Work with cross-functional teams to develop and deliver customized solutions that meet customer needs and enable global delivery teams by providing optimal delivery solutions. * Ability to identify growth opportunities and anticipate market trends. * Driving revenue growth through consultative selling and strategic proposals * Expert in virtual presentations and digital communication platforms * Familiarity with latest technology and changes in market * Coordinating internal teams to ensure timely delivery of services * Should be problem solver, have creative approaches to client challenges and have ability to thrive in fast-changing environments.
Roles & Responsibilities : * Serve as the primary point of contact for clients. * Develop and execute account strategies aligned with client goals. * Identify growth opportunities and create plans for upselling and cross-selling. * Drive joint business planning and strategic value alignment. * Collaborate with different service practices/horizontals within the organization to drive solutions contextual to the customer * Sales management through rigor in review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis * Lead large RFPs and proactive proposals * Collaborate with other horizontals of TCS to penetrate new areas, and drive growth in existing areas where TCS has business * Pipeline creation through proactive thought papers, PoVs aligning to the industry trends * Make Cold calls to clients, generate leads and follow up * Managed Portfolios and Customer Relationships including Sr. Management * Oversee service delivery and ensure SLA compliance. * Manage escalations and risk mitigation. * Own contracts, invoicing, and financial governance for client accounts.
Generic Managerial Skills: Communication Skills * Strong verbal and written communication for client interactions, presentations, and reporting . * Ability to articulate complex ideas clearly and persuasively. Sales Proficiency * Expertise in the sales cycle: prospecting, pitching, negotiating, and closing deals. * Deep product knowledge to articulate value propositions effectively. Client Relationship Management * Building trust and rapport with clients. * Active listening and empathy to understand client needs and deliver tailored solutions. Strategic Planning & Analytical Skills * Ability to develop account strategies aligned with business goals. * Use of data analysis for forecasting and identifying growth opportunities. Negotiation & Persuasion * Skilled in negotiating contract terms while maintaining positive client relationships. * Persuasive techniques to influence decision-making. Goal Orientation Focus on meeting and exceeding targets. Leadership skills
Salary Range: $200,000 - $235,000 a year
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Location Wilmington, DE Function CONSULTANCY Role Client Partner ID 430974 Skills Project Management Salary Range $200,000 - $235,000
Details
| Company | Tata Consultancy Services |
| Location | Wilmington, Delaware |
| Type | FULL TIME |
| Niche | Office and Administrative Support Occupations |
| Salary | $2,00,000 – $2,00,000 / yr |