Field Service Technician

James Talent · Milwaukee, Wisconsin

FULL TIME

Job Description

Field Service Technician (Primary Packaging Machinery)

Greater Milwaukee, WI | Up to 100% US travel

up to $45/hr + overtime at time and a half over 40 hrs + per diem ($64.50 travel days / $86 full on-site days) + mileage reimbursement

Most field service techs get handed a manual and a plane ticket. In this role, you’ll learn the machines by helping build them before you ever install one at a customer site.

I’m working with an established manufacturer of high-speed primary packaging machinery used across food and consumer goods packaging. They have an experienced field service team, with long-serving technicians who’ll show you the ropes.

They’re growing the team on the back of major new equipment orders. Your first three months are structured training, split between the company’s headquarters and shadowing experienced techs in the field. Ideally you’ll work alongside the electrical assemblers and engineers building the machines you’ll go on to support. You’ll learn one machine platform in depth first, then cross-train onto others, so your skills and your value keep growing.

What’s In It For You

up to $45/hr depending on experience

Overtime at time and a half over 40 hours

Per diem: $64.50 on travel days and $86 on full on-site days

Mileage reimbursement

Three months of structured training, including hands-on build experience on the machines you’ll support

Health insurance from day one, with no waiting period

401(k) with company match

3 weeks’ vacation, rising to 4 weeks with tenure

What You’ll Do

Supporting the build of complex packaging machinery alongside the electrical assembly and engineering teams

Installing, starting up and commissioning primary packaging equipment at customer sites across the US

Troubleshooting and repairing electrical, mechanical and controls issues independently

Reading schematics and modifying PLC ladder logic to tune machine performance for each customer

Directing customer personnel during installations and service work

Training customer operators and maintenance teams on running and servicing the equipment

Making sure every machine meets its inspection, testing and quality specifications

Supporting customers with aftermarket parts, phone support and occasional on-call cover

What We’re Looking For

At least 3 years of hands-on machinery repair or field service experience

A strong electrical background: reading schematics, understanding PLC ladder logic and making program changes

Solid mechanical skills

Experience on cartoners, pouchers or other primary packaging equipment (highly preferred)

A curious, self-driven troubleshooter who wants to know why a machine is doing what it’s doing, not just assemble parts

Excellent communication and people skills, since you’ll be the company’s face on customer sites

A technical or associate degree, or an equivalent mix of education and experience

Comfortable with Windows and Microsoft Office

Based in Greater Milwaukee and comfortable with full-time US travel

Why This Opportunity Stands Out

Few field service roles give you the chance to help build the machines before you support them, so you’ll go into the field knowing the equipment inside out. With time and a half over 40 hours, per diem on every travel and on-site day and mileage reimbursement on top, your take-home goes well beyond the base rate. And with a stable, experienced team behind you, it’s a place you can build a long career.

Company	James Talent
Location	Milwaukee, Wisconsin
Type	FULL TIME
Niche	Full-time

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