Tech Supervisor

Abacus Solutions Group · Meridian, Mississippi

FULL TIME$75,000 – $75,000 / yr

Job Description

Systems and platform administration

Administer the SALT server.

Support DTS and B2C order processing in SALT.

Monitor server health and memory capacity.

Resolve items in error folders.

Run scheduled and ad-hoc operational reports.

Equipment and automation

Maintain cleaning logs for printers and bots.

Operate and perform minor repairs on the autobagger.

Create and maintain ZPL label formats.

Keep a current list of all arrays and totes on site.

End-user support and training

Respond to calls, pages, and emails about computer issues.

Explain technical issues in non-technical terms.

Submit and track support tickets.

Train team members on computer hardware and software.

Gather, analyze, and process information to identify and resolve issues.

Asset and data management

Maintain inventory of computer equipment, including monitors, keyboards, and printers.

Ability to lift and carry up to 50 pounds regularly.

Standing, walking, bending, and twisting for extended periods.

Capacity to work in a fast-paced environment with varying temperatures.

Ability to handle repetitive tasks while maintaining attention to detail.

Self-directed with a high sense of urgency; resourceful and adaptable.

Strong attention to detail.

Ability to lead a team in stressful situations.

Basic to intermediate computer skills.

Compensation:

$75K - $80K