Outlet Sales Associate

Restoration Hardware · Grays, England, United Kingdom

FULL TIME

Job Description

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking a Sales Associate for our Thurrock Outlet located east of London, who is passionate, sales-driven, and determined to deliver extraordinary customer experiences. Partnering with team members across the store, this role proactively engages customers, ensuring their needs are met with personalized service and attention. The ideal candidate is a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships.

YOUR RESPONSIBILITIES

Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service

Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions

Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs

Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic

Accurately and efficiently process sales transactions, ensuring a seamless purchasing experience

Drive sales performance by actively contributing to team goals and supporting overall store success

OUR REQUIREMENTS

1+ years of experience in retail, preferably in home furnishings

Proven success in exceeding sales objectives through relationship-driven selling and product expertise

Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.

Flexibility to work weekends, holidays, and variable shifts as needed

Candidates must have legal authorization to work in the country in which they are applying at the time of application

PHYSICAL REQUIREMENTS

Lift and move items up to 25kgs, while utilizing appropriate equipment and adhering to safety guidelines

Maneuver throughout the sales floor and stockroom

Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Explore 1M+ Live Opportunities.