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LHH · Cincinnati, Ohio
Customer Service Representative
Cincinnati, Ohio
Pay: $19–$20 per hour
Shift: 1st Shift
Employment Type: Contract-to-Hire
Respond to customer inquiries by phone and email
Provide friendly, professional, and timely customer service
Assist customers with questions regarding orders, accounts, products, or services
Research customer concerns and provide appropriate solutions
Enter and update customer information accurately in company systems
Document customer interactions and follow-up activities
Coordinate with internal departments to resolve customer issues
Process customer requests and maintain accurate records
Follow up with customers as needed to ensure issues are resolved
0–3 years of customer service, call center, administrative support, or related experience preferred
Entry-level candidates with strong communication and customer service skills are encouraged to apply
Comfortable communicating with customers over the phone and through email
Ability to multitask and manage multiple customer requests
High school diploma or equivalent
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements
Details
| Company | LHH |
| Location | Cincinnati, Ohio |
| Type | FULL TIME |
| Niche | Full-time |
| Salary | $37,050 – $37,050 / yr |