Audio Visual Technician

Astreya · Bellevue, Washington

FULL TIME

Job Description

The AV Technician II will join our expanding team onsite with one of our global clients. The hire will be given the opportunity to work with some of the most innovative technologies in the world. The AV Technician II will provide support for corporate AV/VC environments, and will confidently and quickly analyze problems using technical diagnostic skill sets, in order to effectively support and resolve issues. Technical responsibilities include high profile event support, audio, video, conferencing technology, projects, maintenance, support. Traveling to various client offices on occasion is required.

Scope

Works on assignments that are moderately difficult, requiring judgment in resolving issues

Requires some instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities

Participate in installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems.

Perform installation of structured cabling to include pulling, terminating and testing cat5e/6, video, RGB, HDMI, DVI and audio cables.

Ensure that SLAs and daily deliverables are met including ticket updates

Upload Crestron control programs to control processors and work with remote program team on control system certification.

Assist with inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.

Follow all policies, standards or safety guidelines that client requires

Engage in problem solving and troubleshooting of any issue that may arise during an installation.

Perform equipment setups, breakdowns and troubleshoot issues during events.

Perform all necessary pre-event checks as required.

Liaise with cross-functional teams and internal users before and during events.

Interface with end users and vendors to address requests and requirements.

Identify and solve issues that impact client conference rooms.

Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills

High school diploma or general education degree (GED) and 4 to 10 years’ related experience and/or training; or equivalent combination of education and experience

Builds productive internal and external working relationships

Exercises judgment within defined procedures and practices to determine appropriate action

Ability to think and work independently

Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment

Excellent written and oral communication skills and strong customer service skills

Understanding of reading/understanding architecture, electrical, structural & AV systems drawings

Ability to work day, evening or weekend shifts and travel to support a distant event if required

Must have valid driver’s license and safe driving record

Company	Astreya
Location	Bellevue, Washington
Type	FULL TIME
Niche	Full-time