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Propety Management · Greensboro, North Carolina
Position Overview
The Administrative Assistant provides administrative and operational support to the Community Manager and Recreation Manager in the daily management of Reedy Fork Ranch. This position is responsible for assisting with resident communications, amenity operations, records management, work order coordination, reservation processing, compliance documentation, website updates, customer service, and general office administration while ensuring timely and professional support to residents, Board Members, vendors, and internal departments.
The Administrative Assistant utilizes CINC, SharePoint, community websites, online reservation systems, and Microsoft Office applications to maintain accurate records, coordinate communications, support community operations, and assist in delivering exceptional customer service.
Core
Provide administrative support to the Community Manager and Recreation Manager, assisting with daily office operations and community administration.
Answer and respond to resident inquiries, telephone calls, emails, and visitor requests in a professional and timely manner.
Prepare, distribute, and maintain community communications, meeting materials, correspondence, records, and documentation.
Maintain homeowner, property, lease, and community information within CINC, SharePoint, and other company systems while ensuring accurate recordkeeping.
Create, monitor, and coordinate work orders, resident requests, vendor communications, and follow-up activities.
Assist with Board meetings, community events, scheduling, calendars, appointments, and reservation administration.
Support amenity operations, including clubhouse reservations, amenity access, resident requests, and reporting maintenance concerns.
Assist with compliance-related documentation, lease tracking, record reviews, and community administrative processes as directed by management.
Coordinate with residents, Board Members, vendors, and internal departments to support community operations and maintain exceptional customer service.
Maintain confidentiality of homeowner, community, financial, and company information while ensuring compliance with company policies and governing documents.
Perform additional administrative and operational duties as assigned.
High school diploma or equivalent required.
Minimum of 2 years of administrative, office support, customer service, property management, or resident-facing experience preferred.
Experience with HOA, community association, property management, or amenity administration preferred.
Experience with CINC, SharePoint, online reservation systems, or similar software preferred.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
Excellent organizational and time management skills with the ability to manage multiple priorities.
Ability to prepare professional correspondence and maintain accurate records.
Strong customer service skills with the ability to interact professionally with residents, Board Members, vendors, and staff.
Ability to maintain confidentiality and exercise sound professional judgment.
Ability to work independently and as part of a team in a fast-paced environment.
Administrative Support
Customer Service
Community Association Administration
Document & Records Management
Resident Relations
Amenity Administration
Website & Records Management
Work Order Management
Calendar & Scheduling Management
Compliance Documentation
Written & Verbal Communication
Organization & Time Management
Data Entry & Recordkeeping
Problem Solving
Attention to Detail
Microsoft Office Suite
CINC & SharePoint Systems
Team Collaboration
Professionalism & Confidentiality
Work
Ability to sit, stand, and work on a computer for extended periods.
Ability to communicate effectively by phone, email, and in person.
Ability to move throughout office, clubhouse, and amenity areas as needed.
Ability to perform routine filing, document management, and office-related administrative tasks.
Frequent interaction with residents, Board Members, vendors, and community representatives.
Full-time onsite attendance required.
Details
| Company | Propety Management |
| Location | Greensboro, North Carolina |
| Type | FULL TIME |
| Niche | Administrative and executive secretaries |