Hospitality & Events Supervisor

Buchanan · New York

FULL TIME

Job Description

Our client, a prestigious global Am Law firm, is seeking a

Hospitality & Events Supervisor

to lead and elevate the hospitality and client experience within its New York office.

This is a hands-on leadership role overseeing reception, catering, events, conference services, vendors, and workplace hospitality, with a strong focus on service excellence, team development, and operational efficiency.

This role will be on-site in NYC.

Key Responsibilities

Lead, coach, and develop reception and catering teams, ensuring consistently elevated service standards

Oversee in-house meetings, catering, conferences, and firm-sponsored events from planning through execution

Manage catering and hospitality vendors, inventory, invoices, and service quality

Develop and implement SOPs, service standards, and process improvements to streamline operations

Partner closely with Facilities, Office Services, vendors, and internal stakeholders to ensure seamless office operations

Coordinate event logistics, conference rooms, catering setups, and day-to-day workplace hospitality

Drive a polished, professional experience for clients, visitors, attorneys, and employees

Key Qualifications

Bachelor’s degree preferred

Prior law firm or professional services experience strongly preferred

3+ years of progressive leadership experience in hospitality, catering, food service, conference services, hotel operations, workplace experience, or a similar service-driven environment

Proven experience leading and developing service-oriented teams

Strong vendor management, organizational, and communication skills

Experience creating SOPs, improving processes, and elevating service standards

Professional, polished, highly detail-oriented, and comfortable managing multiple priorities

Company	Buchanan
Location	New York
Type	FULL TIME
Niche	Full-time

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