ERP Technical Administrator

BST Global · Tampa, Florida

FULL TIME

Job Description

Summary of Duties &

Responsibilities

The ERP Systems Administrator is responsible for assisting in the deployment and maintenance of BST’s application infrastructure systems, internally, on client premise and in the AWS and Azure cloud. This includes virtual machines, data storage, data security, application services, databases, messaging, and other infrastructure systems administrator tooling. The position will work with ICS Systems Engineers as well as Information Services, Product Teams and Support to deploy and maintain multiple BST applications. Interaction with BST clients is also required.

Essential Functions

Under immediate supervision, assist in the deployment, testing and configuration of both on-premises and cloud-based BST applications, storage, and server operating system environments.

Provides first and second level support for end user issues related to on-premises and cloud-based systems environments where BST applications have been deployed.

Work with experienced team members to conduct root cause analysis of issues, review new and existing configurations and deployments and/or perform unit testing

Ensure CRM (external client support) and JIRA (internal tasks) are fully documented and resolved or escalated to Development or Product Management.

Proactively follow through on customer issues to ensure customers' concerns are addressed accurately and promptly.

Assignment, management and deletion of user accounts, groups and systems in on-premises Windows Active Directory, Azure AD environments or application specific user management.

Under immediate supervision, ensure BST Cloud systems are available and perform satisfactorily.

Deploy, configure, and manage applications such as IIS, SQL Server, IT monitoring utilities, and other system administration tools.

Performs other related duties as assigned

Skills & Competencies

General IT Systems Management in Cloud and on-premises systems

Windows 2012/2016/2019 configuration and maintenance

Microsoft SQL 2014/2017/2019 configuration and maintenance

PowerShell and scripting utilities such as PowerShell

Good interpersonal, written, and oral communication skills

General Technical documentation skills

Ability to present ideas in user-friendly language

Analytical and problem-solving skills with a high aptitude to learn

Organizational skills, with the ability to effectively prioritize and multi-task

Education or Prior Work Experience

AS Degree (BS preferred) or equivalent industry experience in one of the following subject areas: Computer Science, Computer Engineering, Information Technology, or related field preferred.

4 years minimum operational hands-on experience with IT system administration deployment and maintenance technologies.

Reports to

Director, Infrastructure and Cloud Services

Number Supervised

Travel

None

Classification

Non-Exempt

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Company	BST Global
Location	Tampa, Florida
Type	FULL TIME
Niche	Computer and Mathematical Occupations

Explore 1M+ Live Opportunities.