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Fjord Fish Market · Fairfield, Connecticut
Shift Supervisor
Fjord Fish Market, Fairfield County-New Canaan, Darien, Westport or Cos Cob
$22 to $25/hr | Full-time
Ready to run the floor? As a Shift Supervisor, you lead the store when you're on: keeping the team moving, the case looking sharp, and every customer leaving happy. You're still hands-on at the counter, just with the whole store in view.
Lead opening, mid-day, and closing shifts: set the plan, delegate tasks, and keep every station covered
Jump in wherever you're needed: fish counter, sushi, kitchen, grab-and-go, and register
Set the tone for customer service and handle customer issues with care
Receive deliveries, check quality, and set the fish case and prepared foods case to par
Run your shift with our digital tools: checklists, ordering, online orders, and team training
Place evening fish and kitchen orders and complete the nightly stock count
Complete shift paperwork: temp logs, opening and closing checklists, waste logs, and cash deposits
Train and coach Fish Counter Associates and new team members
Keep the General Manager in the loop on product, staffing, and customer feedback
What you'll learn
Running a full store shift from open to close
Ordering, inventory, and keeping waste in check
Cash handling and end-of-day reconciliation
Kitchen setup and prepared foods execution
Coaching and developing a team
Our custom back-office system and Opus training platform, used every shift to keep the store on track
What we're looking for
1+ year in food retail, grocery, seafood, or restaurants
Calm under pressure and great at juggling a busy shift
Solid food safety knowledge, with a Food Handler certification (or willing to get one)
Comfortable with tablets, apps, and learning new technology
Comfortable handling raw seafood and working in cold spaces
Flexible availability, including early mornings, weekends, and holidays
Where this can go
We promote from within. Shift Supervisors are on the track to General Manager and District Manager roles across our six stores in Connecticut and New York.
Apply today. We'd love to meet you.
About Fjord
Fjord Fish Market is an independent fish market with six stores across Connecticut and New York. Our mission is to offer the highest-quality, responsibly sourced seafood in a warm and approachable environment. Every store brings together a full-service fish counter, sushi, a kitchen making prepared foods and grab-and-go, and catering.
This role involves standing and walking for long shifts, lifting and carrying up to 50 lbs, working in refrigerated spaces and around wet floors, and safely using knives and kitchen equipment. Reasonable accommodations are available for qualified individuals with disabilities.
About this description
This description covers the main parts of the role. It isn't a complete list of duties, and team members may be asked to take on other tasks assigned by their supervisor or manager.
Equal opportunity
Fjord Fish Market is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by federal, state, or local law.
Details
| Company | Fjord Fish Market |
| Location | Fairfield, Connecticut |
| Type | FULL TIME |
| Niche | Managers |