Explore 1M+ Live Opportunities.
Direct applications, high-package MNC listings, and exclusive insider referrals updated daily across 50+ niches worldwide.
Live Jobs|Remote & Onsite|Apply in 1 Click
Join Our WhatsApp Job ChannelDirect applications, high-package MNC listings, and exclusive insider referrals updated daily across 50+ niches worldwide.
Pomeroy · Elizabeth, New Jersey
We are seeking a bilingual (English/Spanish)
IT Field Technician
for a full-time, direct hire opportunity in the Elizabeth, NJ area. The
IT Field Technician
will lead and follow all aspects of Retail Services policies, objectives, and initiatives in the field.The
IT Field Technician
will plan, co-ordinate and manage the activities of the assigned retail team to maintain and enhance customer relationships and meet company objectives.
Salary:
$50k-$55k
Travel:
Daily travel is required around and near Elizabeth and Passaic, NJ areas. Must have reliable transportation and valid driver's license.
Language:
Must be bilingual in Spanish and English
Provide first point of contact for support issues at all stores.
Travel daily between stores.
Process service tickets/work logs related IT problems, train customers on applications and various wireless peripherals
Elevate complex issues/problems to appropriate team members
Troubleshoot and correct problems on site
Perform scheduled hardware and/or software installations.
Assist stores with: Desktop applications, maintenance, and troubleshooting., Network Equipment installation and troubleshooting (routers, switches, access points), Software installation and troubleshooting (SAP application, MS Office, Up-shop scale system, Windows etc, Configure and/or troubleshoot Zebra handhelds, network and label printers.
Provide store training in hardware use and software applications.
Work to gather information, or resolve issue independently or collaboratively
Quickly learn and retain relevant system knowledge
Support stores during Go live opening week.
Respond to customer inquiries and problem solving in a professional and effective manner
Provide feedback to manager regarding service failures or customer concerns
Maintain in depth working knowledge of retail systems and processes
Perform other related duties as assigned
Must be a self-starter with the ability to think and work independently.
Knowledge in network hardware or telecommunications, basic data communications troubleshoot, Cat5-Cat6 cable and RJ45 understanding. Capable of using equipment provided.
Well-organized and detail oriented.
Proficiency in MS Office applications.
Able to take Initiative, being flexible with schedule.
Must be capable of lifting and/or carrying up to 30 lbs.
Work nights or days only if needed; flexible with work assignments
Valid US driver's license from NJ or NY state, and clean driving record.
Reliable transportation
Details
| Company | Pomeroy |
| Location | Elizabeth, New Jersey |
| Type | FULL TIME |
| Niche | Computer and Mathematical Occupations |
| Salary | $50,000 – $50,000 / yr |