Event Sales & Reservations Agent

Millennium Hotel and Resorts UK · Cardiff, Wales, United Kingdom

FULL TIME

Job Description

We are looking for a friendly, enthusiastic and customer-focused Event Sales & Reservations Agent to join our team at Copthorne Hotel Cardiff!

In this role, you will handle event and accommodation enquiries, convert bookings, coordinate customer requirements, and deliver exceptional service from enquiry through to event completion.

What we're looking for

Excellent communication and customer service skills

Previous sales, reservations or hospitality experience preferred

Strong organisational skills and attention to detail

Ability to work in a fast-paced environment

About the Hotel

Nestled on the peaceful banks of its own ornamental lake, the Copthorne Hotel Cardiff-Caerdydd offers convenient access to a variety of local attractions. Guests can choose from Standard, Club or Suite accommodation, the majority of which offer picturesque views over the lake.

Key Information

Role: Event Sales / Reservations Agent

Salary: up to £27,040.00 per annum

Working Hours: 40 over 5 days

Address: Copthorne Hotel Cardiff, Culverhouse Cross, Cardiff, CF5 6DH

In return we offer

Social Events, Wellbeing and Team Activities

Training and development

Pension Salary Sacrifice Scheme

Career development and salary reviews

Interest-free Season Ticket Loan Scheme

1 Volunteer Days per year (fully paid and in addition to your annual leave)

Complimentary meals prepared for you by our chefs

Length of Service related holiday scheme

My Millennium discount perks

Discount on Accommodation worldwide and 50% Food and Beverage Outlets

Life Assurance

Recommend a Friend Scheme

Free Car Parking

“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer”.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.

Explore 1M+ Live Opportunities.

Explore 1M+ Live Opportunities.

Event Sales & Reservations Agent

Job Description

Excellent communication and customer service skills

Previous sales, reservations or hospitality experience preferred

Strong organisational skills and attention to detail

Nestled on the peaceful banks of its own ornamental lake, the Copthorne Hotel Cardiff-Caerdydd offers convenient access to a variety of local attractions. Guests can choose from Standard, Club or Suite accommodation, the majority of which offer picturesque views over the lake.

Key Information

Role: Event Sales / Reservations Agent

Address: Copthorne Hotel Cardiff, Culverhouse Cross, Cardiff, CF5 6DH

In return we offer

My Millennium discount perks

Company	Millennium Hotel and Resorts UK
Location	Cardiff, Wales, United Kingdom
Type	FULL TIME
Niche	sales

Explore 1M+ Live Opportunities.

Explore 1M+ Live Opportunities.

Event Sales & Reservations Agent

Job Description

Excellent communication and customer service skills

Previous sales, reservations or hospitality experience preferred

Strong organisational skills and attention to detail

Nestled on the peaceful banks of its own ornamental lake, the Copthorne Hotel Cardiff-Caerdydd offers convenient access to a variety of local attractions. Guests can choose from Standard, Club or Suite accommodation, the majority of which offer picturesque views over the lake.Key Information

Role: Event Sales / Reservations Agent

Address: Copthorne Hotel Cardiff, Culverhouse Cross, Cardiff, CF5 6DHIn return we offer

My Millennium discount perks

Nestled on the peaceful banks of its own ornamental lake, the Copthorne Hotel Cardiff-Caerdydd offers convenient access to a variety of local attractions. Guests can choose from Standard, Club or Suite accommodation, the majority of which offer picturesque views over the lake.

Key Information

Address: Copthorne Hotel Cardiff, Culverhouse Cross, Cardiff, CF5 6DH

In return we offer