Female Customer Success Specialist

Navigatorhr · Saddar, Pakistan

FULL TIMEPKR670 – PKR1 / yr

Job Description

About the job Female Customer Success Specialist

Hiring: Customer Success Associate - Onsite | Rawalpindi

We are actively hiring Customer Success Associates to join our growing Customer Success team . This role is ideal for candidates who are passionate about client communication, relationship management, and service excellence , and are eager to work with international clients in a professional, growth-oriented environment.

Key Responsibilities

Support the Customer Success team in day-to-day communication with clients

Understand client requirements and assist in delivering timely solutions

Coordinate with Engineering, Support, and Operations teams to resolve client concerns

Assist in tracking and reporting client satisfaction, engagement, and retention metrics

Participate in client onboarding and training sessions

Maintain accurate client records in CRM systems

Document client feedback and support continuous service improvement

Learn and apply best practices for customer relationship management

Job Requirements

Bachelors degree in Business, Marketing, Communications, or a related field

Up to 1 year of experience in a client-facing, customer support, or service role (fresh graduates encouraged to apply)

Excellent verbal and written English communication skills

Basic familiarity with CRM systems (Salesforce, HubSpot, or similar) is a plus

Strong interpersonal skills with a positive attitude and eagerness to learn

Ability to work night shifts :
- US Time Zone: 6:00 PM - 3:00 AM
- AUS Time Zone: 3:00 AM - 12:00 PM

Transportation Services Provided: Pick and Drop.

10 Paid Time Off (PTO) days annually

Structured career growth plan

Supportive and collaborative work environment

Exposure to international clients and global best practices

Why Join Us?

Work onsite in a professional office environment

Gain hands-on experience in Customer Success & Client Management

Clear growth path within the organization

Be part of a company that values learning, collaboration, and performance

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Company	Navigatorhr
Location	Saddar, Pakistan
Type	FULL TIME
Niche	sales
Salary	PKR670 – PKR1 / yr