Job Overview:
The Pharmaceutical Quality Assurance and Logistics Officer will support health supply chain operations in Pakistan, ensuring compliance with national regulations, Good Distribution Practices (GDP), and international quality standards. The role will oversee pharmaceutical storage, transportation, distribution, quality assurance, and temperature-controlled logistics while implementing Quality Management Systems (QMS), risk assessments, and corrective actions.
The position will also coordinate with government entities, implementing partners, and service providers, strengthen local capacity through training and SOP development, and ensure specialized logistics infrastructure remains compliant, operational, and fit for purpose.
Key Accountabilities:
Reporting to the Supply Chain Officer – Health Systems, the Pharmaceutical Quality Assurance and Logistics officer will lead quality assurance and compliance activities related to the management of health commodities under the project, ensuring conformity with WHO Good Distribution Practices (GDP), national pharmaceutical regulations, internationally recognized quality standards, and the client'sPharmaceutical Quality Management System (QMS). The incumbent will focus on pharmaceutical quality, product integrity, regulatory compliance, traceability and temperature-sensitive logistics:
Health Supply Chain Operations
- Support planning, implementation, monitoring, and continuous improvement of health supply chain activities.
- Monitor storage, transport, and distribution of health commodities to ensure availability, efficiency, and product integrity.
- Assist in the deployment and operationalization of temperature-sensitive logistics (TSL) solutions and equipment.
Quality Assurance & GDP Compliance
- Implement and maintain quality management processes for project activities.
- Ensure compliance with WHO Good Storage and Distribution Practices (GDP), national regulations, and project procedures.
- Conduct quality risk assessments and monitor implementation of mitigation measures.
- Lead self-assessments, inspections, and other quality oversight activities, ensuring timely identification of gaps, implementation of corrective actions, and continuous improvement of quality management practices.
- Conduct training needs assessment, identifying skills or knowledge gaps in CO. Plan and implement a Temperature Sensitive Logistics training package based on client's Quality management system and support health logistics training as appropriate.
- Investigate deviations, incidents, and non-conformances and follow up on corrective and preventive actions (CAPAs).
Warehousing & TSL Infrastructure
- Support the setup, qualification and oversight of warehouses, cold chain equipment, and transportation solutions.
- Ensure proper monitoring and recording of temperature-controlled storage conditions across Client storage facilities.
- Ensure proper management of inventory, traceability, stock rotation, and expired products.
- Support installation, qualification, and maintenance of temperature-sensitive logistics equipment where applicable.
Capacity Strengthening
- Train and mentor staff, partners, and service providers on health supply chain management, GDP, and quality requirements.
- Develop training materials, SOPs, job aids, and guidance documents.
- Promote best practices in medical logistics, quality assurance, and temperature-sensitive logistics.
Partner & Service Provider Management
- Assess and monitor service providers involved in storage, handling, and transportation of health commodities.
- Liaise with government authorities, regulatory agencies, implementing partners, and other stakeholders.
- Support partner assessments and development of corrective actions when needed.
Monitoring, Reporting & Continuous Improvement
- Monitor quality performance indicators.
- Maintain project documentation and controlled records.
- Contribute to technical reports, assessments, recommendations, and management updates.
- Capture lessons learned and contribute to continuous improvement initiatives.
Innovation & System Strengthening
- Support implementation of innovative solutions for health supply chains, including digital monitoring and temperature monitoring technologies.
- Contribute to strengthening national and partner health supply chain capabilities and sustainability.
QUALIFICATIONS & EXPERIENCE REQUIRED
EducationRequired
- Required
- Degree in Pharmacy (PharmD or equivalent).
- Registration with the Pharmacy Council of Pakistan (or eligibility to obtain registration).
- Desirable
- Certification or training in Good Distribution Practices (GDP), Good Storage Practices (GSP), Quality Management Systems, or pharmaceutical quality assurance.
- Experience supporting WHO GDP-compliant operations, medical warehouses, or humanitarian health supply chains.
Experience:
- Minimum of 4 years of relevant postgraduate experience.
- Relevant work experience in Health Supply Chains or Health Logistics.
- Experience in managing an area of supply chain of medicines and/or other health commodities as well as services needed in support Temperature Sensitive Logistics.
- Knowledge of Pharmaceutical GDP.
- Knowledge on Quality Management Systems.
- Experience evaluating and selecting service providers and/or suppliers.
- Experience identifying operational risks and maintaining documentation.
- Experience in providing technical support.
- Experience in data analytics is desirable.
- Experience in humanitarian operations and in emergency response is an advantage.
- Experience in working with UN agencies is desirable.
Knowledge & Skills:
Supply Chain Management, Quality Management, Temperature-Sensitive Logistics. Problem solving, analytical, demonstrates openness to change and ability to manage complexities. Effective communication and ability to work in multicultural environments. Excellent command of MS Office. Ability to deliver high-quality documentation paying attention to detail.
Languages:
Fluency (Level C) in English and Urdu is required.
Location: Islamabad
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