Front Desk Officer

Aurhom By Royal Inn · Karachi division, Pakistan

FULL TIMEPKR279 – PKR391 / yr

Job Description

Company Description

Aurhom By Royal Inn is a premium boutique hotel located in the heart of Clifton, Karachi, catering to business travelers and guests who value comfort, style, and personalized hospitality.

Role Description

The Front Desk Officer is responsible for providing a welcoming and professional first point of contact for guests, ensuring smooth check-in and check-out processes and handling reservations and inquiries. Day-to-day tasks include managing front desk operations, answering phone calls and emails, coordinating with housekeeping and other departments, and maintaining accurate guest records and billing. The role also involves addressing guest requests and concerns promptly, providing information about hotel services and local attractions, and upholding Aurhom’s standards of personalized hospitality. This is a full-time, on-site role based in Karachi, requiring consistent presence at the hotel front desk.

Qualifications

Candidates should possess strong interpersonal skills and customer service abilities to interact effectively and professionally with guests and colleagues.
Candidates should demonstrate proficiency in receptionist duties, including managing check-ins/check-outs, reservations, and guest inquiries at the front desk.
Candidates should be familiar with office administration tasks such as record keeping, handling correspondence, and maintaining organized front desk documentation.
Candidates should be able to operate office equipment and basic hotel management or reservation systems efficiently.
Candidates should have good spoken and written communication skills in English; proficiency in local languages is an advantage.
Candidates should be detail-oriented, reliable, and able to work in shifts, including evenings, weekends, and holidays as needed.
Previous experience in front desk, hospitality, or customer-facing roles is preferred.
A high school diploma or equivalent is required; further education in hospitality or business administration is a plus.
Competitive salary offered and shared staff accommodation is also available.

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Similar Jobs

Company	Aurhom By Royal Inn
Location	Karachi division, Pakistan
Type	FULL TIME
Niche	hr
Salary	PKR279 – PKR391 / yr

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Front Desk Officer

Job Description

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