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ProducePay · India
Motive is seeking a Manager of Technical Support Engineering to lead a substantial portion of our Tier 2/Tier 3 Technical Support within Global Support. You will oversee performance, cadence, org design, and execution across teams and customer segments, driving CSAT, SLA, FCR, backlog health, and escalation quality.
You will partner with Product, Engineering, Sales, Customer Success, Support Ops, and Workforce Management, shaping cross-functional priorities and scalable support excellence as the
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| Company | ProducePay |
| Location | India |
| Type | FULL TIME |
| Niche | tech |