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Octus · India
Octus seeks a proactive customer support professional to be the frontline contact for clients integrating Direct Data products. You will diagnose data feeds, guide clients through authentication and schema issues, and translate vague client notes into precise, reproducible engineering problems.
You will own end-to-end communication, work with engineering and product to fix root causes, and contribute to internal runbooks and guides to improve the delivery stack and onboarding.
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Details
| Company | Octus |
| Location | India |
| Type | FULL TIME |
| Niche | tech |