Product Support Specialist, Quarry & Aggregate

West Side Tractor · Lisle

FULL TIME$60,000 – $60,000 / yr

Job Description

*Must live in Northern Illinois to be considered for the position.

Ready to ignite your career with a leading dealer of John Deere construction equipment?

At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you’re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career. Join a team that values

innovation, collaboration, and customer service.

This role builds customer relationships by traveling to Quarry and Aggregate customer locations to perform follow-up activities on complete goods, parts and service sales, address customer concerns, promote aftermarket sales, furnish technical support where applicable and collect profiling information to enhance customer experience. Develops assigned sales territory to maximize market potential and sales volume.

Why West Side Tractor Sales?

Competitive Pay:

Annual Base + Commission, $60,000-$80,000+ Annual Potential. Compensation will be based on heavy equipment and dealership experience.

Comprehensive

Benefits

Package:

Access to a full range of benefits that support your health, well-being, and future. (Link to benefits overview).

Stay Ahead of the Curve:

We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends.

A Culture of Safety & Teamwork:

At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.

What You’ll Do

Sales & Customer Support Activities

Markets and sells quarry and aggregate products to specific customers

Markets and sells value added programs such as maintenance plans, machine inspections and special parts promotions

Addresses customer concerns and resolves problems effectively and satisfactorily

Assists the Q&A Sales Department with after sales calls to ensure equipment operates to the customer’s satisfaction

Inventory & Parts Sales

Collaborates with Q&A Team to identify recommended stocking levels for select customers and WSTS’s internal stocking thresholds

Manages Q&A customer order process

Follow safety protocols and ensure everything is done correctly.

Completes training assigned by manager

What We’re Looking For

Experience

5+ years of direct experience in quarry and aggregate industry, QA/QC experience strongly preferred

Knowledge of practical aggregate production methods strongly preferred

Sales experience and ability required

Solid parts and machinery knowledge

Customer Service Expertise:

A friendly and professional communicator who enjoys solving problems and providing exceptional service to customers.

Tech-Savvy:

Proficient in computer use including Internet, data entry and Microsoft Office Programs

Travel:

Ability to travel within assigned territory and work flexible hours

Driver’s License : A valid driver’s license and an acceptable driving record.

Ready to Join Us?

Join a company that truly values its employees and where you can make a real difference. If you’re ready to put your skills to work and be part of a dynamic, growing company, apply today!

Company	West Side Tractor
Location	Lisle
Type	FULL TIME
Niche	Full-time
Salary	$60,000 – $60,000 / yr

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Product Support Specialist, Quarry & Aggregate

Job Description

Benefits

A Culture of Safety & Teamwork:At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.What You’ll Do

Sales & Customer Support Activities

Sales & Customer Support Activities

Inventory & Parts Sales

Completes training assigned by managerWhat We’re Looking For

Experience

Knowledge of practical aggregate production methods strongly preferred

Sales experience and ability required

A Culture of Safety & Teamwork:

At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.

What You’ll Do

Completes training assigned by manager

What We’re Looking For