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Duet - Care at Home · New York
Job description:
At Duet, we believe the personal connection between an older adult and the person supporting them is essential. Thus, we take a categorically different approach to recruitment in the home care industry. We attract respectful and curious individuals from various fields who are passionate about supporting others. Some of them have worked as home care aides or nursing assistants, while others are artists, performers, graduate-level students, or semi-retired or “encore” career professionals who simply want to make a difference in someone’s life.
Our Staffing Coordinators become the experts on both our clients and our caregivers. They consider each person’s experiences, preferences, and personalities to make great connections. Thus, this is a position that requires you to solve both scheduling puzzles and people puzzles.
You will get to know our caregivers starting with the interview process and furthermore through continuous feedback as they work with our clients. Eventually, you will play a crucial role in matching the right caregiver with the right client at the right time.
Maintaining our culture is very important to us. You’ll find our workplace to be supportive and collaborative. And we’re looking for more empathic and motivated professionals who want to make a difference in our employees’ and clients’ lives.
Responsibilities
You will play an integral role in assigning and scheduling our roster of caregivers to our clients. This position requires you to develop a working relationship with many of our employees, as well as our clients and their family members.
Caregiver Scheduling & Management
Understanding clients’ needs and finding the appropriate caregiver(s) to work with them
Coordinate with clients and caregivers to generate schedules
Handle caregiver vacation time and urgent call-outs
Track caregiver late shift alerts
Caregiver Onboarding & Administration
Conduct interviews and help lead orientations for potential and onboarded caregivers
Maintain caregiver files
Routinely assess caregiver performance and document accordingly
Requirements
Bachelor’s Degree or higher
Comfort in managing and prioritizing an ever-changing workload
Adept at learning new software
Ability to quickly come up with creative solutions
Strong interpersonal skills
Enjoy collaborative work
A driving force for help support vulnerable populations
Preferences
Knowledge of Microsoft productivity applications
Experience in home care, healthcare staffing, or another related field
Experience in a staffing or coordination role
Job Type: Full-time
Benefits:
401(k)
Health insurance
Paid time off
Work
In person
Details
| Company | Duet - Care at Home |
| Location | New York |
| Type | FULL TIME |
| Niche | Business and Financial Operations Occupations |