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Insight Global · Pittsburgh, Pennsylvania
Bachelor's Degree
Proficient in Microsoft Excel & Microsoft PowerPoint
Proficient with Tableau and/or other data visualization tools
Answer member phone calls and assist with routine inquiries. Help resolve member issues and escalate more complex concerns, as needed.
Support beginning and end-of-day operational tasks. Follow organized process flows and procedures across multiple functions.
Assist with member events such as new member onboarding, mergers, acquisitions, and name changes.
Support the team with reporting and maintaining critical documentation.
o Document reviews
o Procedure formatting and technical writing
o Records management
Perform related internal and external research and data analysis, as requested.
Process applications and disbursements for down payment/closing cost assistance to first time homebuyers.
Details
| Company | Insight Global |
| Location | Pittsburgh, Pennsylvania |
| Type | FULL TIME |
| Niche | Full-time |