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Boehringer Ingelheim · Llandudno, Wales, United Kingdom
THE POSITION
As a
Ruminant Specialist
within the Farm Animal team, the role is responsible for developing and managing a portfolio of veterinary and agricultural customer accounts to deliver sustainable business growth for Boehringer Ingelheim Animal Health. Success in the role requires the ability to build strong customer partnerships, identify commercial opportunities, utilise data and insights effectively, and execute account strategies that create value for both customers and the business.
The role combines commercial expertise, account management, technical knowledge and stakeholder engagement to support portfolio growth and achieve business objectives within the ruminant sector.
This is a field-based role covering North Wales and central England, with approximately 80% of time spent visiting customers across the territory and the remaining time dedicated to home-based work and occasional travel for business meetings and events.
Commercial Performance & Account Management
Manage a defined portfolio of ruminant veterinary, and agri-merchant accounts to deliver sales targets and sustainable business growth
Develop, implement and maintain strategic, national and local account plans aligned to business objectives and customer needs
Monitor account performance, identify opportunities for growth and implement actions to maximise commercial outcomes
Build and maintain strong relationships with veterinary professionals, key account stakeholders, customers and decision-makers across assigned territories
Utilise multi-channel engagement approaches to maximise customer reach and effectiveness
Support the implementation of national business strategies and key brand initiatives within assigned accounts
Identify and develop mutual growth opportunities that create measurable value for both customers and Boehringer Ingelheim Animal Health
Business Development & Customer Partnership
Develop an in-depth understanding of customer businesses, priorities and challenges to deliver tailored commercial solutions
Analyse customer, sales and market data to generate actionable insights and inform account strategies
Identify new business opportunities and support account growth through effective planning and execution
Collaborate with customers to develop business plans that support mutual objectives and long-term partnerships
Leverage commercial acumen and financial understanding to drive value-based discussions and recommendations
Market, Product & Technical Expertise
Maintain a strong understanding of the ruminant market, disease areas, industry developments and customer needs
Monitor competitor activity, market trends and emerging opportunities to support business planning and account development
Maintain a high level of technical and commercial knowledge relating to Boehringer Ingelheim and competitor products
Provide first-line responses to product and technical enquiries in accordance with company policies and procedures
Gather and share customer, market and competitor insights with relevant internal stakeholders to support strategic decision-making
Cross-Functional Collaboration
Work closely with Sales Managers, Veterinary Advisers, National Account Managers, Customer Leads, Brand Managers, Marketing teams and Business Administration colleagues to deliver coordinated customer solutions
Ensure customer opportunities, leads and business requirements are communicated and supported effectively across the organization
Translate complex customer and market data into clear insights to support business planning and decision-making
Escalate customer issues appropriately and support their timely resolution
Compliance & Governance
Ensure all activities are conducted in accordance with company policies, SOPs, industry regulations and the NOAH Code of Practice
Maintain a strong understanding of the commercial and regulatory environment relevant to animal health
Always Uphold the professional image and reputation of Boehringer Ingelheim
Operate in accordance with BI values, compliance standards and ethical business practices
Complete all mandatory compliance and governance training within required timelines
Proven account management experience with the ability to develop and execute effective customer business plans
Strong commercial acumen and financial understanding with the ability to identify and deliver growth opportunities
Strong sales and account management capabilities within a customer-focused environment
Ability to analyse sales, customer and market data and translate insights into actionable plans
Excellent communication and interpersonal skills with the ability to engage a broad range of customer stakeholders
Strong planning, organisation and prioritisation skills with the ability to manage multiple priorities effectively
Sound understanding of the animal health, agricultural or related commercial environment
Strong technical aptitude with the ability to maintain knowledge of products, disease areas and industry developments
Ability to work independently while collaborating effectively across cross-functional teams
Valid driving licence and willingness to travel extensively within the assigned territory
WHY THIS IS A GREAT PLACE TO WORK
Details
| Company | Boehringer Ingelheim |
| Location | Llandudno, Wales, United Kingdom |
| Type | FULL TIME |
| Niche | healthcare |